FQXSPMA0012M : An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName].

This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected.

Severity

Error

Alert Category

Critical - Temperature

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0146

SNMP Trap ID

0

Automatically Notify Support

No

User Response

Complete the following steps:

1. Check the event log of system management module and xClarity Controller for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place if applicable
5. If the problem persists and there are no other DIMMs with the same indication, replace the DIMM.