FQXSPPU0002G : The Processor [ProcessorElementName] is operating in a Degraded State.

The Processor [ProcessorElementName] is operating in a Degraded State.

This message is for the use case when an implementation has detected a Processor is running in the Degraded state.

Severity

Warning

Alert Category

Warning - CPU

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0038

SNMP Trap ID

42

Automatically Notify Support

No

User Response

Complete the following steps until the problem is solved:
  1. Check the Chassis Management Module or XCC event log for any fan- or cooling-related issues.
  2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  3. Make sure that the room temperature is within operating specifications.
  4. Make sure that the processor 1 heat sink is securely installed.
  5. Make sure that the microprocessor 1 heat sink is installed correctly and the thermal material is correctly applied.
  6. Replace processor 1.