FQXSPUP0007L : Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName].

Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName].

This message is for the use case when an implementation has detected an Invalid/Unsupported Firmware/Software Version.

Severity

Error

Alert Category

Critical - Other

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0446

SNMP Trap ID

50

Automatically Notify Support

No

User Response

Make sure the server meets the minimum configuration to start (see Power-supply LEDs). Recover the server firmware from the backup page by restarting the server. Update the server firmware to the latest level (see Updating the firmware). Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Remove components one at a time, restarting the server each time, to see if the problem goes away. If the problem remains, (trained service technician) replace the system board.