Activate the system

ThinkSystem SE350 with Security Pack is shipped in locked state for security. Before operation, the server needs to be activated to be able to boot up and fully functional. Follow the detailed steps below to activate the system.

Create a Lenovo ID

Use existing Lenovo ID or create a new one to log in the ThinkSystem Key Vault Portal or ThinkShield mobile APP.

Activation methods

There are two different methods to active the system. Depending on the environment of the server, decide the most suitable way to activate the server.

  1. Mobile App activation

    For Mobile App activation method, you will need a Smartphone Android or iPhone with cellular data connection (not provided), USB mobile phone charging cable (not provided), USB cable (provided).
    Note: For USB mobile phone charging cable, choose data transfer.
    1. Connect the power cable to your ThinkSystem SE350 with Security Pack.

    2. Download the ThinkShield Edge Mobile Management App from Google Play Store, Apple App Store, Baidu or Lenovo Mobile to your Android or iOS phone (search term: “ThinkShield Edge Mobile Management”).

    3. Log-in to the ThinkShield Edge Mobile Management App using your Organization registered ID.

    4. When App instructs to do so, connect USB cable with USB mobile phone charging cable to ThinkSystem SE350 with Security Pack.

    5. Follow the “Activate Device” on-screen instructions to complete secure activation of ThinkSystem SE350.

    6. When activated successfully, ThinkShield Edge Mobile Management App will provide “Device Activated” screen.

    For the detailed steps, see Mobile Activation or Activation through ThinkShield Edge Mobile Management app.

  2. Internet connection activation

    For Internet connection activation, you will need the Machine Type, Serial Number, and Activation Code.

    1. Connect the power cable to your ThinkSystem SE350 with Security Pack.

    2. Connect the XClarity Controller Management Ethernet port to a network that has access to the internet.
      Note: Outbound TCP port 443 (HTTPS) must be open for activation to occur.
    3. Log in to the ThinkShield Key Vault Portal with your Organization registered ID.

    4. To claim the ThinkSystem SE350 with Security Pack, add the device by clicking the orange plus sign next to “Devices” in Device Manager. Enter machine type, serial number, and secure activation code in the corresponding fields.

    5. From the Device Manager, select the server you plan to activate and click activate. The status of the server will change to Ready.

    6. Server will be activated within 15 minutes and power on automatically. After successful activation, the status of the server will change to Active on the ThinkShield Key Vault Portal.

    Note: If the server activation is not initiated within 2 hours after the power cable plug in, perform a disconnect then re-connect of the power cable to your ThinkSystem SE350 with Security Pack.

    For the detailed steps, see Web Activation.

Customer's responsibility:

  • Keep Secure Activation Code (provided in flyer).

  • Maintain a back up of SED AK, see Backup the Self Encryption Drive Authentication Key (SED AK).

  • Move SE350 system to a safe working place for service.

  • Prepare the cable of mobile phone.

  • Engage IT department so they can help to claim or activate device when required.

  • Confirm if the SE350 system is claimed. If not, work with IT department to claim the device.

  • Restore SED AK from the back up file and set the password.

  • Place SE350 system back to the working place after service.

  • Confirm the wireless (network) connectivity is working. Service technician cannot help examine the connection of the device to network.