When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server.
Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component. So one XCC event ID could represent a generic event or similar faults that happened on different hardware components. The general way of problem determination is to locate the event by ID, identify the hardware component by message argument if it contains hardware component name, and then perform actions defined in User Action.
Example:
FQXSPCA0017M: Sensor [SensorElementName] has transitioned to critical from a less severe statewhere:
FQXSPCA0017M is the event ID.
[SensorElementName] is a sensor variable, indicating the name of hardware component. It can be CPU, PCI adapter, OCP card or chipset. You can find the event by the event ID FQXSPCA0017M and perform actions defined in User Action for the component.
For additional
information about the Lenovo XClarity Controller event log,
see Viewing Event Logs
section in the XCC documentation compatible
with your server at Lenovo XClarity Controller portal page.
[SensorElementName], [ManagedElementName] , [ProcessorElementName], [ComputerSystemElementName], [PowerSupplyElementName], ...
[arg1], [arg2], [arg3], [arg4], [arg5]...
Informational. The event was recorded for audit purposes, usually a user action or a change of states that is normal behavior.
Warning. The event is not as severe as an error, but if possible, the condition should be corrected before it becomes an error. It might also be a condition that requires additional monitoring or maintenance.
Error. The event is a failure or critical condition that impairs service or an expected function.
severity is one of the following severity levels:
Critical. A key component in the server is no longer functioning.
Warning. The event might progress to a critical level.
System. The event is the result of a system error or a configuration change.
device is the specific device in the server that caused the event to be generated.
For more information about enabling Call Home from Lenovo XClarity Administrator, see Setting up automatic problem notification to Lenovo Support (Call Home). In addition, see XCC events that automatically notify Support for a consolidated list of all Lenovo XClarity Controller events that are called home to Lenovo Support.