Introduction

Each Lenovo ThinkSystem SN550 V2 Type 7Z69 compute node supports up to two 2.5-inch hot-swap Serial Attached SCSI (SAS), Serial ATA (SATA), Non-Volatile Memory express (NVMe) drives, or supports up to six EDSFF drives.

When you receive your Lenovo ThinkSystem SN550 V2 Type 7Z69 compute node, refer to the Setup Guide to set up the compute node, install optional devices, and perform the initial configuration of the compute node. Meanwhile, the Maintenance Manual contains information to help you solve problems that might occur in your Lenovo ThinkSystem SN550 V2 Type 7Z69 compute node. It describes the diagnostic tools that come with the compute node, error codes and suggested actions, and instructions for replacing failing components.

The compute node comes with a limited warranty. For details about the warranty, see Lenovo Statement of Limited Warranty

For details about your specific warranty, see Lenovo Product Warranty Plans

Note:
  1. The first generation Chassis Management Module (CMM1; 68Y7030) is not supported by the ThinkSystem SN550 V2 compute node.
  2. The second generation Chassis Management Module (CMM2; 00FJ669) must be at firmware version 2.7.0 or greater to support the ThinkSystem SN550 V2 compute node. This applies to both CMMs that are installed in the Lenovo Flex System Enterprise Chassis.
  3. Replace all the power supply units in Lenovo Flex System Enterprise Chassis with the power supply units that are listed in the latest Lenovo Flex System Enterprise Chassis ServerProven Program. For more information, contact Lenovo Support or see Lenovo Flex System Enterprise Chassis ServerPorven Program.
  4. The illustrations in this document might differ slightly from your model.

Identifying your compute node

When you contact Lenovo for help, the machine type, model, and serial number information helps support technicians to identify your compute node and provide faster service.

Record information about the compute node in the following table.

Table 1. Record of the system information.

Four column table for documenting the system name, machine type, model, and serial number.

Product name Machine Type (s) Model number Serial number
Lenovo ThinkSystem SN550 V2 Type 7Z69 7Z69    

The model number and serial number are on the ID label on the front of the compute node and the chassis, as shown in the following illustration.

Note: The illustrations in this document might differ slightly from your hardware.
Figure 1. ID label on the front of the node
ID label on the front of the node
Table 2. ID label on the front of the node
1 ID label

Customer information tabs

The customer information tabs contain system-related information such as firmware level, administrator accounts and so forth.

Figure 2. Location of customer information tabs
Location of customer information tabs

The system service label, which is on the cover of the compute node, provides a quick response (QR) code for mobile access to service information. You can scan the QR code using a QR code reader and scanner with a mobile device and get quick access to the Lenovo Service Information website. The Lenovo Service Information website provides additional information for parts installation and replacement videos, and error codes for server support.

The following illustration shows the QR code (https://support.lenovo.com/p/servers/sn550)
Figure 3. QR code
QR code