ThinkSystem Storage DE Series
ThinkSystem Storage DE Series Hot Links
ThinkSystem DE Series 2U and 4U Enclosures
Installation and Setup Instructions
Hardware Installation and Maintenance Guide
Version 11.70.4
Getting started
Overview
Learn about DE Series systems
DE Series terminology
DE Series hardware overview
DE Series shelf types
ThinkSystem SAN OS software overview
DE Series videos
Get up and running with DE Series
Appendix
Cabling
Overview
Requirements
Host cabling
Drive shelf cabling
Power cabling
Hot add drive shelf
Ethernet cabling
Appendix
Installing DE2000, DE4000, and DE6000
Overview
Install process
Install and set up 60-drives
Prepare for install
Install hardware
Cable shelves
Complete storage system setup
Install and set up 12 and 24-drives
Prepare for install
Install hardware
Connect cables
Complete storage system setup
Appendix
Installing DE6400 and DE6600
Overview
Install and set up DE6400 and DE6600 storage systems
Install process
Prepare for install
Install hardware
Power on controller shelves
Complete storage system setup
Appendix
Maintaining DE2000H and DE4000H
Overview
Batteries
Requirements for battery replacement
Prepare to replace battery
Remove controller canister
Remove failed battery
Install new battery
Re-install controller canister
Complete battery replacement
Controllers
Requirements for controller replacement
Replace controller in duplex configuration
Canisters
Requirements for canister replacement
Replace power supply (12-drive or 24-drive)
Replace power canister (60-drive)
Replace fan canister (60-drive)
Drives
Requirements for drive replacement
Replace drive (12-drive or 24-drive)
Replace drive (60-drive)
Replace drive drawer (60-drive)
Hot-adding a drive to a system
Host interface cards
Requirements for HIC replacement
Add host interface cards
Upgrade host interface card
Replace host interface card
Host port protocol conversion
Requirements for conversion
Change host protocol
Complete host protocol conversion
Appendix
Maintaining DE6000H
Overview
Batteries
Overview and requirements
Replace battery
Controllers
Overview and requirements
Replace controller in duplex configuration
Canisters
Overview and requirements
Replace power supply (24-drive)
Replace power canister (60-drive)
Replace fan canister (60-drive)
Drives
Overview and requirements
Replace drive (24-drive)
Replace drive (60-drive)
Replace drive drawer (60-drive)
Hot-adding a drive to a system
Host interface cards
Overview and requirements
Add host interface cards
Upgrade host interface card
Replace host interface card
Host port protocol
Overview and requirements
Change host protocol
Complete host protocol conversion
Appendix
Maintaining DE6400 and DE6600
Overview
Batteries
Overview and requirements
Replace battery
Controllers
Overview and requirements
Replace controller
DIMMs
Overview and requirements
Replace DIMMs
Drives
Overview and requirements
Replace DE6400 drive
Replace DE6600 drive
Fans
Overview and requirements
Replace fan
Host interface cards
Overview and requirements
Upgrade host interface card
Replace failed host interface card
Host port protocol conversion
Overview and requirements
Change host protocol
Complete host protocol conversion
Power supplies
Overview and requirements
Replace power supply
SAS expansion cards
Overview and requirements
Add SAS expansion cards
Appendix
Maintaining an IOM
Replacing an IOM
Preparing to remove an IOM
Removing an IOM
Installing an IOM
After replacing an IOM
Contacting Support
Notices
Trademarks
System monitoring
Understanding the controller LEDs and displays
LEDs on the rear of controllers
LEDs on the operator display panel
Setting the shelf ID with the ODP push button
LEDs on the drives
LEDs on the drive drawer
LEDs on the IOMs
LEDs on the power-fan canister
LEDs on the power canister
LEDs on the fan canister
Seven-segment display overview
Critical Events Reference
Additional information
How to access the End-User License Agreement
Legal Information
Rail kit installation instructions
Rail kit installation instructions
DM/DE Series 2U24, 3U, 4U rail kit installation instructions
DM/DE Series 2U12 rail kit installation instructions
Linux express configuration
Overview
Assumptions
Fibre Channel Express Setup
Verify Linux configuration
Configure IP addresses using DHCP
Install and configure host utilities
Access ThinkSystem System Manager
Configure multipath software
Set up multipath.conf file
Configure FC switches
Determine host WWPNs
Create partitions and filesystems
Verify storage access on host
FC worksheet for Linux
SAS Setup
Verify Linux configuration
Configure IP addresses using DHCP
Install and configure host utilities
Access ThinkSystem System Manager
Configure multipath software
Set up multipath.conf file
Determine SAS host identifiers
Create partitions and filesystems
Verify storage access on host
SAS worksheet for Linux
iSCSI Setup
Verify Linux configuration
Configure IP addresses using DHCP
Install and configure host utilities
Access ThinkSystem System Manager
Configure multipath software
Set up multipath.conf file
Configure switches
Configure networking
Configure array-side networking
Configure host-side networking
Verify IP network connections
Create partitions and filesystems
Verify storage access on host
iSCSI worksheet for Linux
iSER over InfiniBand Setup
Verify Linux configuration
Configure IP addresses using DHCP
Configure subnet manager
Install and configure host utilities
Access ThinkSystem System Manager
Configure multipath software
Set up the multipath.conf file
Configure network connections
Configure networking
Create partitions and filesystems
Verify storage access on host
iSER over InfiniBand worksheet
SRP over InfiniBand Setup
Verify Linux configuration
Configure IP addresses using DHCP
Configure subnet manager
Install and configure host utilities
Access ThinkSystem System Manager
Configure multipath software
Set up multipath.conf file
Determine host port GUIDs
Configure network connections - SRP over Infiniband
Create partitions and filesystems
Verify storage access on host
SRP over Infiniband worksheet
NVMe over InfiniBand Setup
Verify Linux configuration
Configure IP addresses using DHCP
Access ThinkSystem System Manager and use the Setup wizard
Configure subnet manager
Set up NVMe over InfiniBand on the host side
Configure storage array NVMe over InfiniBand connections
Discover and connect to the storage from the host
Define a host
Assign a volume
Display the volumes visible to the host
Set up failover
Access NVMe volumes for virtual device targets
Access NVMe volumes for physical device targets
Create filesystems (SLES 12)
Create filesystems (SLES 15)
Verify storage access on the host
NVMe over InfiniBand worksheet
NVMe over RoCE Setup
Verify Linux configuration
Configure IP addresses using DHCP
Access ThinkSystem System Manager
Configure switch
Set up NVMe over RoCE on host
Configure NVMe port settings
Connect to storage from host
Define host
Assign volume
Display volumes visible to host
Set up failover on host
Access NVMe volumes for virtual device targets
Access NVMe volumes for physical device targets
Create filesystems (SLES 12)
Create filesystems (SLES 15)
Verify storage access on host
NVMe over RoCE worksheet for Linux
NVMe over Fibre Channel Setup
Verify Linux configuration
Configure IP addresses using DHCP
Access ThinkSystem System Manager
Configure FC switches
Set up NVMe over Fibre Channel on the host side
Define a host
Assign volume
Display the volumes visible to the host
Set up failover on host
Access NVMe volumes for virtual device targets
Access NVMe volumes for physical device targets
Create partitions and filesystems
Verify storage access on host
NVMe over Fibre Channel worksheet for Linux
Appendix
VMware express configuration
Overview
Assumptions
Understand the workflow
Verify VMware configuration
Configure IP addresses using DHCP
Configure the multipath software
Access ThinkSystem System Manager
Perform FC-specific tasks
Perform NMVe over FC-specific tasks
Perform iSCSI-specific tasks
Perform SAS-specific tasks
Discover storage on the host
Configure storage on host
Verify storage access on host
Appendix
Windows express configuration
Overview
Assumptions
Understand the workflow
Verify Windows configuration
Configure IP addresses using DHCP
Configure multipath software
Install and configure Unified Host Utilities
Install ThinkSystem Storage Manager
Access ThinkSystem System Manager
Perform FC-specific tasks
Perform iSCSI-specific tasks
Perform SAS-specific tasks
Discover storage on host
Configure storage on host
Verify storage access on host
Appendix
ThinkSystem SAN OS
Overview
Upgrade considerations
Upgrade multiple controllers
Upgrade drive firmware
Appendix
Remote volume mirroring
Overview
Requirements
Set up Remote Storage Volumes
Import remote storage
View import progress
Modify connection settings
Remove remote storage object
Appendix
Storage plugin for vCenter
Overview
Get started
Install the plugin
Configure access permissions
Log in and navigate
Discover storage arrays
Provision storage
View status
Manage certificates
Certificates overview
Use CA-signed certificates
Reset management certificates
Import certificates for arrays
View certificates
Export certificates
Delete trusted certificates
Resolve untrusted certificates
Manage arrays
Array management overview
Discover storage arrays
Rename storage array
Change storage array passwords
Remove storage arrays
Launch System Manager
Import settings
Import settings overview
Import alert settings
Import AutoSupport settings
Import directory services settings
Import system settings
Import storage configuration settings
Manage array groups
Array groups overview
Create storage array group
Add storage array to group
Rename storage array group
Remove storage arrays from group
Delete storage array group
Upgrade OS software
Upgrade overview
Perform pre-upgrade health check
Upgrade ThinkSystem SAN OS
Activate staged OS software
Clear staged OS software
Manage software repository
Provision storage
Provisioning overview
Create storage
Increase capacity of a volume
Change settings for a volume
Add volumes to workload
Change workload settings
Initialize volumes
Redistribute volumes
Change controller ownership of a volume
Change cache settings for a volume
Change media scan settings for a volume
Delete volume
Configure hosts
Host creation overview
Create host access
Create host cluster
Assign volumes to hosts
Unassign volumes
Change the settings for a host
Delete host or host cluster
Configure pools and volume groups
Pools and volume group overview
Create pool automatically
Create pool manually
Create a volume group
Add capacity to a pool or volume group
Create SSD Cache
Change configuration settings for a pool
Change configuration settings for a volume group
Change SSD Cache settings
View SSD Cache statistics
Check volume redundancy
Delete pool or volume group
Consolidate free capacity for a volume group
Turn on locator lights
Remove capacity
Enable security for a pool or volume group
Remove plugin
FAQs
What settings are imported?
Why do I not see all of my storage arrays?
Why are these volumes not associated with a workload?
How does my selected workload impact volume creation?
Why do I not see all my volumes, hosts, or host clusters?
Why can I not delete the selected workload?
How do application-specific workloads help me manage my storage array?
What do I need to do to recognize the expanded capacity?
When would I want to use the assign host later selection?
What do I need to know about host block size requirements?
Why would I need to create a host cluster?
How do I know which host operating system type is correct?
How do I match the host ports to a host?
What is the default cluster?
What is redundancy check?
What is preservation capacity?
What RAID level is best for my application?
Why are some drives not showing up?
Why can I not increase my preservation capacity?
What is Data Assurance?
What is FDE/FIPS security?
What is secure-capable (Drive Security)?
How do I view and interpret all SSD Cache statistics?
What is shelf loss protection and drawer loss protection?
How do I maintain shelf and drawer loss protection?
What is optimization capacity for pools?
What is optimization capacity for volume groups?
What is resource provisioning capable?
What do I need to know about the resource-provisioned volumes feature?
What is the difference between internal security key and external security key management?
What do I need to know before creating a security key?
Why do I need to define a pass phrase?
Version 11.70.3
Getting started
Overview
Learn about DE Series systems
DE Series terminology
DE Series hardware overview
DE Series shelf types
ThinkSystem SAN OS software overview
DE Series videos
Get up and running with DE Series
Appendix
Cabling
Overview
Requirements
Host cabling
Drive shelf cabling
Power cabling
Hot add drive shelf
Ethernet cabling
Appendix
Installing DE2000, DE4000, and DE6000
Overview
Install process
Install and set up 60-drives
Prepare for install
Install hardware
Cable shelves
Complete storage system setup
Install and set up 12 and 24-drives
Prepare for install
Install hardware
Connect cables
Complete storage system setup
Appendix
Maintaining DE2000H and DE4000H
Overview
Batteries
Requirements for battery replacement
Prepare to replace battery
Remove controller canister
Remove failed battery
Install new battery
Re-install controller canister
Complete battery replacement
Controllers
Requirements for controller replacement
Replace controller in duplex configuration
Canisters
Requirements for canister replacement
Replace power supply (12-drive or 24-drive)
Replace power canister (60-drive)
Replace fan canister (60-drive)
Drives
Requirements for drive replacement
Replace drive (12-drive or 24-drive)
Replace drive (60-drive)
Replace drive drawer (60-drive)
Hot-adding a drive to a system
Host interface cards
Requirements for HIC replacement
Add host interface cards
Upgrade host interface card
Replace host interface card
Host port protocol conversion
Requirements for conversion
Change host protocol
Complete host protocol conversion
Appendix
Maintaining DE6000H
Overview
Batteries
Overview and requirements
Replace battery
Controllers
Overview and requirements
Replace controller in duplex configuration
Canisters
Overview and requirements
Replace power supply (24-drive)
Replace power canister (60-drive)
Replace fan canister (60-drive)
Drives
Overview and requirements
Replace drive (24-drive)
Replace drive (60-drive)
Replace drive drawer (60-drive)
Hot-adding a drive to a system
Host interface cards
Overview and requirements
Add host interface cards
Upgrade host interface card
Replace host interface card
Host port protocol
Overview and requirements
Change host protocol
Complete host protocol conversion
Appendix
Maintaining an IOM
Replacing an IOM
Preparing to remove an IOM
Removing an IOM
Installing an IOM
After replacing an IOM
Contacting Support
Notices
Trademarks
System monitoring
Understanding the controller LEDs and displays
LEDs on the rear of controllers
LEDs on the operator display panel
Setting the shelf ID with the ODP push button
LEDs on the drives
LEDs on the drive drawer
LEDs on the IOMs
LEDs on the power-fan canister
LEDs on the power canister
LEDs on the fan canister
Seven-segment display overview
Critical Events Reference
Additional information
How to access the End-User License Agreement
Legal Information
Rail kit installation instructions
Rail kit installation instructions
DM/DE Series 2U24, 3U, 4U rail kit installation instructions
DM/DE Series 2U12 rail kit installation instructions
Linux express configuration
Overview
Assumptions
Fibre Channel Express Setup
Verify Linux configuration
Configure IP addresses using DHCP
Install and configure host utilities
Access ThinkSystem System Manager
Configure multipath software
Set up multipath.conf file
Configure FC switches
Determine host WWPNs
Create partitions and filesystems
Verify storage access on host
FC worksheet for Linux
SAS Setup
Verify Linux configuration
Configure IP addresses using DHCP
Install and configure host utilities
Access ThinkSystem System Manager
Configure multipath software
Set up multipath.conf file
Determine SAS host identifiers
Create partitions and filesystems
Verify storage access on host
SAS worksheet for Linux
iSCSI Setup
Verify Linux configuration
Configure IP addresses using DHCP
Install and configure host utilities
Access ThinkSystem System Manager
Configure multipath software
Set up multipath.conf file
Configure switches
Configure networking
Configure array-side networking
Configure host-side networking
Verify IP network connections
Create partitions and filesystems
Verify storage access on host
iSCSI worksheet for Linux
NVMe over RoCE Setup
Verify Linux configuration
Configure IP addresses using DHCP
Access ThinkSystem System Manager
Configure switch
Set up NVMe over RoCE on host
Configure NVMe port settings
Connect to storage from host
Define host
Assign volume
Display volumes visible to host
Set up failover on host
Access NVMe volumes for virtual device targets
Access NVMe volumes for physical device targets
Create filesystems (SLES 12)
Create filesystems (SLES 15)
Verify storage access on host
NVMe over RoCE worksheet for Linux
NVMe over Fibre Channel Setup
Verify Linux configuration
Configure IP addresses using DHCP
Access ThinkSystem System Manager
Configure FC switches
Set up NVMe over Fibre Channel on the host side
Define a host
Assign volume
Display the volumes visible to the host
Set up failover on host
Access NVMe volumes for virtual device targets
Access NVMe volumes for physical device targets
Create partitions and filesystems
Verify storage access on host
NVMe over Fibre Channel worksheet for Linux
Appendix
VMware express configuration
Overview
Assumptions
Understand the workflow
Verify VMware configuration
Configure IP addresses using DHCP
Configure the multipath software
Access ThinkSystem System Manager
Perform FC-specific tasks
Perform NMVe over FC-specific tasks
Perform iSCSI-specific tasks
Perform SAS-specific tasks
Discover storage on the host
Configure storage on host
Verify storage access on host
Appendix
Windows express configuration
Overview
Assumptions
Understand the workflow
Verify Windows configuration
Configure IP addresses using DHCP
Configure multipath software
Install and configure Unified Host Utilities
Install ThinkSystem Storage Manager
Access ThinkSystem System Manager
Perform FC-specific tasks
Perform iSCSI-specific tasks
Perform SAS-specific tasks
Discover storage on host
Configure storage on host
Verify storage access on host
Appendix
ThinkSystem SAN OS
Overview
Upgrade considerations
Upgrade multiple controllers
Upgrade drive firmware
Appendix
Remote volume mirroring
Overview
Requirements
Set up Remote Storage Volumes
Import remote storage
View import progress
Modify connection settings
Remove remote storage object
Appendix
Storage plugin for vCenter
Overview
Get started
Install the plugin
Configure access permissions
Log in and navigate
Discover storage arrays
Provision storage
View status
Manage certificates
Certificates overview
Use CA-signed certificates
Reset management certificates
Import certificates for arrays
View certificates
Export certificates
Delete trusted certificates
Resolve untrusted certificates
Manage arrays
Array management overview
Discover storage arrays
Rename storage array
Change storage array passwords
Remove storage arrays
Launch System Manager
Import settings
Import settings overview
Import alert settings
Import AutoSupport settings
Import directory services settings
Import system settings
Import storage configuration settings
Manage array groups
Array groups overview
Create storage array group
Add storage array to group
Rename storage array group
Remove storage arrays from group
Delete storage array group
Upgrade OS software
Upgrade overview
Perform pre-upgrade health check
Upgrade ThinkSystem SAN OS
Activate staged OS software
Clear staged OS software
Manage software repository
Provision storage
Provisioning overview
Create storage
Increase capacity of a volume
Change settings for a volume
Add volumes to workload
Change workload settings
Initialize volumes
Redistribute volumes
Change controller ownership of a volume
Change cache settings for a volume
Change media scan settings for a volume
Delete volume
Configure hosts
Host creation overview
Create host access
Create host cluster
Assign volumes to hosts
Unassign volumes
Change the settings for a host
Delete host or host cluster
Configure pools and volume groups
Pools and volume group overview
Create pool automatically
Create pool manually
Create a volume group
Add capacity to a pool or volume group
Create SSD Cache
Change configuration settings for a pool
Change configuration settings for a volume group
Change SSD Cache settings
View SSD Cache statistics
Check volume redundancy
Delete pool or volume group
Consolidate free capacity for a volume group
Turn on locator lights
Remove capacity
Enable security for a pool or volume group
Remove plugin
FAQs
What settings are imported?
Why do I not see all of my storage arrays?
Why are these volumes not associated with a workload?
How does my selected workload impact volume creation?
Why do I not see all my volumes, hosts, or host clusters?
Why can I not delete the selected workload?
How do application-specific workloads help me manage my storage array?
What do I need to do to recognize the expanded capacity?
When would I want to use the assign host later selection?
Why would I need to create a host cluster?
How do I know which host operating system type is correct?
How do I match the host ports to a host?
What is the default cluster?
What is redundancy check?
What is preservation capacity?
What RAID level is best for my application?
Why are some drives not showing up?
Why can I not increase my preservation capacity?
What is Data Assurance?
What is FDE/FIPS security?
What is secure-capable (Drive Security)?
How do I view and interpret all SSD Cache statistics?
What is shelf loss protection and drawer loss protection?
How do I maintain shelf and drawer loss protection?
What is optimization capacity for pools?
What is optimization capacity for volume groups?
What is the difference between internal security key and external security key management?
What do I need to know before creating a security key?
Why do I need to define a pass phrase?
Version 11.70.2
Getting started
Overview
Learn about DE Series systems
DE Series terminology
DE Series hardware overview
DE Series shelf types
ThinkSystem SAN OS software overview
DE Series videos
Get up and running with DE Series
Appendix
Cabling
Overview
Requirements
Host cabling
Drive shelf cabling
Power cabling
Hot add drive shelf
Ethernet cabling
Appendix
Installing DE2000, DE4000, and DE6000
Overview
Install process
Install and set up 60-drives
Prepare for install
Install hardware
Cable shelves
Complete storage system setup
Install and set up 12 and 24-drives
Prepare for install
Install hardware
Connect cables
Complete storage system setup
Appendix
Maintaining DE2000H and DE4000H
Overview
Batteries
Requirements for battery replacement
Prepare to replace battery
Remove controller canister
Remove failed battery
Install new battery
Re-install controller canister
Complete battery replacement
Controllers
Requirements for controller replacement
Replace controller in duplex configuration
Canisters
Requirements for canister replacement
Replace power supply (12-drive or 24-drive)
Replace power canister (60-drive)
Replace fan canister (60-drive)
Drives
Requirements for drive replacement
Replace drive (12-drive or 24-drive)
Replace drive (60-drive)
Replace drive drawer (60-drive)
Hot-adding a drive to a system
Host interface cards
Requirements for HIC replacement
Add host interface cards
Upgrade host interface card
Replace host interface card
Host port protocol conversion
Requirements for conversion
Change host protocol
Complete host protocol conversion
Appendix
Maintaining DE6000H
Overview
Batteries
Overview and requirements
Replace battery
Controllers
Overview and requirements
Replace controller in duplex configuration
Canisters
Overview and requirements
Replace power supply (24-drive)
Replace power canister (60-drive)
Replace fan canister (60-drive)
Drives
Overview and requirements
Replace drive (24-drive)
Replace drive (60-drive)
Replace drive drawer (60-drive)
Hot-adding a drive to a system
Host interface cards
Overview and requirements
Add host interface cards
Upgrade host interface card
Replace host interface card
Host port protocol
Overview and requirements
Change host protocol
Complete host protocol conversion
Appendix
Maintaining an IOM
Replacing an IOM
Preparing to remove an IOM
Removing an IOM
Installing an IOM
After replacing an IOM
Contacting Support
Notices
Trademarks
System monitoring
Understanding the controller LEDs and displays
LEDs on the rear of controllers
LEDs on the operator display panel
Setting the shelf ID with the ODP push button
LEDs on the drives
LEDs on the drive drawer
LEDs on the IOMs
LEDs on the power-fan canister
LEDs on the power canister
LEDs on the fan canister
Seven-segment display overview
Critical Events Reference
Additional information
How to access the End-User License Agreement
Legal Information
Rail kit installation instructions
Rail kit installation instructions
DM/DE Series 2U24, 3U, 4U rail kit installation instructions
DM/DE Series 2U12 rail kit installation instructions
Linux express configuration
Overview
Assumptions
Fibre Channel Express Setup
Verify Linux configuration
Configure IP addresses using DHCP
Install and configure host utilities
Access ThinkSystem System Manager
Configure multipath software
Set up multipath.conf file
Configure FC switches
Determine host WWPNs
Create partitions and filesystems
Verify storage access on host
FC worksheet for Linux
SAS Setup
Verify Linux configuration
Configure IP addresses using DHCP
Install and configure host utilities
Access ThinkSystem System Manager
Configure multipath software
Set up multipath.conf file
Determine SAS host identifiers
Create partitions and filesystems
Verify storage access on host
SAS worksheet for Linux
iSCSI Setup
Verify Linux configuration
Configure IP addresses using DHCP
Install and configure host utilities
Access ThinkSystem System Manager
Configure multipath software
Set up multipath.conf file
Configure switches
Configure networking
Configure array-side networking
Configure host-side networking
Verify IP network connections
Create partitions and filesystems
Verify storage access on host
iSCSI worksheet for Linux
NVMe over RoCE Setup
Verify Linux configuration
Configure IP addresses using DHCP
Access ThinkSystem System Manager
Configure switch
Set up NVMe over RoCE on host
Configure NVMe port settings
Connect to storage from host
Define host
Assign volume
Display volumes visible to host
Set up failover on host
Access NVMe volumes for virtual device targets
Access NVMe volumes for physical device targets
Create filesystems (SLES 12)
Create filesystems (SLES 15)
Verify storage access on host
NVMe over RoCE worksheet for Linux
NVMe over Fibre Channel Setup
Verify Linux configuration
Configure IP addresses using DHCP
Access ThinkSystem System Manager
Configure FC switches
Set up NVMe over Fibre Channel on the host side
Define a host
Assign volume
Display the volumes visible to the host
Set up failover on host
Access NVMe volumes for virtual device targets
Access NVMe volumes for physical device targets
Create partitions and filesystems
Verify storage access on host
NVMe over Fibre Channel worksheet for Linux
Appendix
VMware express configuration
Overview
Assumptions
Understand the workflow
Verify VMware configuration
Configure IP addresses using DHCP
Configure the multipath software
Access ThinkSystem System Manager
Perform FC-specific tasks
Perform NMVe over FC-specific tasks
Perform iSCSI-specific tasks
Perform SAS-specific tasks
Discover storage on the host
Configure storage on host
Verify storage access on host
Appendix
Windows express configuration
Overview
Assumptions
Understand the workflow
Verify Windows configuration
Configure IP addresses using DHCP
Configure multipath software
Install and configure Unified Host Utilities
Install ThinkSystem Storage Manager
Access ThinkSystem System Manager
Perform FC-specific tasks
Perform iSCSI-specific tasks
Perform SAS-specific tasks
Discover storage on host
Configure storage on host
Verify storage access on host
Appendix
ThinkSystem SAN OS
Overview
Upgrade considerations
Upgrade multiple controllers
Upgrade drive firmware
Appendix
Remote volume mirroring
Overview
Requirements
Set up Remote Storage Volumes
Import remote storage
View import progress
Modify connection settings
Remove remote storage object
Appendix
Storage plugin for vCenter
Overview
Installation
User access
Login and navigation
Storage array discovery
Storage provisioning
Plugin removal
Appendix
Version 11.70.1
PDF files
Introduction
DE Series hardware overview
Front view
Rear view
Specifications of DE2000 series
Specifications of DE4000 series
Specifications of DE6000 series
Specifications of drive shelves
Management software overview
System setup and configuration
Initial Setup
Rail kit installation instructions
DM/DE Series 2U24, 3U, 4U rail kit installation instructions
DM/DE Series 2U12 rail kit installation instructions
Cabling your storage system
Overview and requirements
Host cabling
Cabling for a direct-attached topology
Cabling for a switch topology
Drive shelf cabling
Cabling a 12-drive or 24-drive shelf
Cabling a 60-drive shelf
Power cabling
Power sequencing of a multi-enclosure array
Hot adding a drive shelf
Prepare to add the drive shelf
Install the drive shelf and apply power
Connect the drive shelf
Complete hot add
Ethernet cabling for a management station
Direct topology
Switch topology
Windows express configuration
Decide whether to use this Express method
Understand the workflow
Verify the Windows configuration is supported
Configure management port IP addresses
Configure the multipath software
Install for SMcli and Host Context Agent (HCA)
Access and use the Setup wizard
Perform FC-specific tasks
Configuring the FC switches - Windows
Determining host WWPNs and making the recommended settings - FC, Windows
FC worksheet for Windows
Perform iSCSI-specific tasks
Configuring the switches - iSCSI, Windows
Configuring networking - iSCSI Windows
Configuring array-side networking - iSCSI, Windows
Configuring host-side networking—iSCSI
Verifying IP network connections - iSCSI, Windows
Recording iSCSI-specific information for Windows
iSCSI worksheet - Windows
Perform SAS-specific tasks
Determining SAS host identifiers - Windows
Recording SAS-specific information for Windows
SAS worksheet - Windows
Discover storage on the host
Configure storage on the host
Verify storage access on the host
Multi-Path setup for Windows
VMware express configuration
Deciding whether to use this Express method
Understand the workflow
Verify the VMware configuration is supported
Configure management port IP addresses using DHCP
Configure the multipath software
Access and use the Setup wizard
Perform FC-specific tasks
Configuring the FC switches - VMware
Determining the host port WWPNs—FC
FC worksheet for VMware
Perform NMVe over FC-specific tasks
Configuring the NVMe/FC switches
Determine the host ports WWPNs - NVMe/FC VMware
Enable HBA Driver
NVMe/FC worksheet for VMware
Perform iSCSI-specific tasks
Configuring the switches - iSCSI, VMware
Configuring networking - iSCSI VMware
Configuring array-side networking - iSCSI, VMware
Configuring host-side networking—iSCSI
Verifying IP network connections - iSCSI, VMware
Recording iSCSI-specific information for VMware
iSCSI worksheet - VMware
Perform SAS-specific tasks
Determining SAS host identifiers - VMware
Recording SAS-specific information for VMware
SAS worksheet - VMware
Discover storage on the host
Configure storage on the host
Verify storage access on the host
Multi-Path setup for VMware
Linux express configuration
Decide whether to use this Express method
Fibre Channel Express Setup
Verify the Linux configuration is supported
Configure IP addresses using DHCP
Install for SMcli (ThinkSystem software version 11.53 or earlier)
Access and use the Setup wizard
Configure the multipath software
Setting up the multipath.conf file
Configure the FC switches
Determine host WWPNs and make the recommended settings
Create partitions and filesystems
Verify storage access on the host
Record FC-specifc information for Linux
FC worksheet for Linux
SAS Express Setup
Verify the Linux configuration is supported
Configure IP addresses using DHCP
Install for SMcli (ThinkSystem software version 11.53 or earlier)
Access and use the Setup wizard
Configure the multipath software
Setting up the multipath.conf file
Determine SAS host identifiers - Linux
Create partitions and filesystems
Verify storage access on the host
Record SAS-specific information for Linux
SAS worksheet - Linux
iSCSI Express Setup
Verify the Linux configuration is supported
Configure IP addresses using DHCP
Install for SMcli (ThinkSystem software version 11.53 or earlier)
Access and use the Setup wizard
Configure the multipath software
Setting up the multipath.conf file
Configure the switches
Configure networking
Configure array-side networking
Configure host-side networking
Verify IP network connections
Create partitions and filesystems
Verify storage access on the host
Record iSCSI-specific information for Linux
iSCSI worksheet - Linux
NVMe over RoCE Express Setup
Verify the Linux configuration is supported
NVMe over RoCE restrictions
Configuring IP addresses using DHCP
Install for SMcli (ThinkSystem software version 11.53 or earlier)
Access and use Setup wizard
Configure the switch
Set up NVMe over RoCE on the host side
Configure storage array NVMe over RoCE connections
Discover and connect to the storage from the host
Define a host
Assign a volume
Set up failover on the host
Configuring the host to run failover
Accessing NVMe Volumes
Accessing NVMe volumes for virtual device targets
Create filesystems
Create filesystems (RHEL 7 and SLES 12)
Verify storage access on the host
Record NVMe over RoCE-specific information for Linux
NVMe over RoCE worksheet for Linux
NVMe over Fibre Channel Express Setup
Verify the Linux configuration is supported
NVMe over Fibre Channel restrictions
Configuring IP addresses using DHCP
Install for SMcli (ThinkSystem software version 11.53 or earlier)
Access and use Setup wizard
Configure the FC switches
Set up NVMe over Fibre Channel on the host side
Define a host
Assign a volume
Display the volumes visible to the host
Set up failover on the host
Accessing NVMe volumes for physical NVMe device targets
Create filesystems
Verify storage access on the host
Record NVMe over Fibre Channel-specific information for Linux
NVMe over Fibre Channel worksheet for Linux
Multi-Path setup for Linux
Hardware replacement procedures
Batteries
Overview and requirements
Battery overview
Requirements for replacing a failed battery
Replace battery
Prepare to replace battery
Place controller offline
Remove failed battery
Step 1: Remove controller canister
Step 2: Remove failed battery
Install new battery
Step 1: Install new battery
Step 2: Re-install controller canister
Complete battery replacement
Place controller online
Controllers
Overview and requirements
Controller overview
Requirements for replacing controller
Replace a controller
Prepare to replace controller
Remove failed controller
Step 1: Remove controller canister
Step 2: Remove battery
Step 3: Remove host interface card
Install new controller
Step 1: Install battery
Step 2: Install host interface card
Step 3: Install new controller canister
Complete controller replacement
Power-fan canisters
Overview and requirements
Power supply overview
Requirements for replacing a power supply
Replace power supply (12-drive or 24-drive)
Prepare to replace power supply
Remove failed power supply
Install new power supply
Complete power supply replacement
Canister
Overview and requirements
Power canister overview
Fan canister overview
Requirements for replacing a power canister
Requirements for replacing a fan canister
Replace power canister
Prepare to replace power canister
Remove failed power canister
Install new power canister
Complete power canister replacement
Replace fan canister
Prepare to replace fan canister
Remove failed fan canister and install new one
Complete fan canister replacement
Drives
Overview and requirements
Drives overview
Requirements for handling drives
Replace drive (12-drive, 24-drive or 60-drive)
Prepare to replace drive (12-drive or 24-drive)
Remove failed drive (12-drive or 24-drive)
Install new drive (12-drive or 24-drive)
Prepare to replace drive (60-drive)
Remove failed drive (60-drive)
Install new drive (60-drive)
Complete drive replacement (12-drive, 24-drive or 60–drive)
Hot-add drive to a system
Host interface cards
Overview and requirements
Host interface card overview
Requirements for adding, upgrading or replacing a HIC
Add host interface cards
Prepare to add host interface cards
Add host interface card
Step 1: Remove controller canister
Step 2: Install host interface card
Step 3: Reinstall controller canister
Complete adding a host interface card
Upgrade host interface card
Prepare to upgrade host interface cards
Upgrade host interface card
Step 1: Remove controller canister
Step 2: Remove a host interface card
Step 3: Install host interface card
Step 4: Reinstall controller canister
Complete host interface card upgrade
Replace host interface card
Prepare to replace host interface card
Place controller offline
Replace host interface card
Step 1: Remove controller canister
Step 2: Install host interface card
Step 3: Reinstall controller canister
Complete host interface card replacement
Place controller online
Host port protocol
Overview and requirements
Host protocol overview
Which host ports can you change
Requirements for changing the host protocol
Considerations for changing the host protocol
Change host protocol
Determine whether you have dual-protocol SFPs
Obtain the feature pack
Stop host I/O
Change the feature pack
Complete host protocol conversion
Complete FC to iSCSI conversion
Complete iSCSI to FC conversion
Complete FC to FC/iSCSI conversion
Complete iSCSI to FC/iSCSI conversion
Complete FC/iSCSI to FC conversion
Complete FC/iSCSI to FC conversion
System upgrade
Upgrade ThinkSystem SAN OS software
Overview and upgrade considerations
Considerations for upgrading software and firmware with SAN OS software
Considerations for upgrading software and firmware with ThinkSystem SAN Manager
Considerations for upgrading drive firmware
Workflows for upgrading software and firmware
Upgrade software and firmware with SAN OS software
Download software files from support site
Transfer software files to the controllers
Activate software files
Complete software and firmware upgrade
Upgrade software and firmware with ThinkSystem SAN Manager
Perform pre-upgrade health check
Download software files from support site
Transfer software files to the controllers
Activate staged software files (optional)
Upgrade drive firmware
Download drive firmware files from support site
Begin drive firmware upgrade
Additional information
How to access the End-User License Agreement
Legal Information
System monitoring
Understanding the controller LEDs and displays
LEDs on the rear of controllers
LEDs on the operator display panel
Setting the shelf ID with the ODP push button
LEDs on the drives
LEDs on the drive drawer
LEDs on the IOMs
LEDs on the power-fan canister
LEDs on the power canister
LEDs on the fan canister
Seven-segment display overview
Critical Events Reference
Getting help and technical assistance
Version 11.60.2 and 11.60.3
PDF files
Introduction
DE Series hardware overview
Front view
Rear view
Specifications of DE2000 series
Specifications of DE4000 series
Specifications of DE6000 series
Specifications of drive shelves
Management software overview
System setup and configuration
Initial Setup
Rail kit installation instructions
DM/DE Series 2U24, 3U, 4U rail kit installation instructions
DM/DE Series 2U12 rail kit installation instructions
Cabling your storage system
Overview and requirements
Host cabling
Cabling for a direct-attached topology
Cabling for a switch topology
Drive shelf cabling
Cabling a 12-drive or 24-drive shelf
Cabling a 60-drive shelf
Power cabling
Power sequencing of a multi-enclosure array
Hot adding a drive shelf
Prepare to add the drive shelf
Install the drive shelf and apply power
Connect the drive shelf
Complete hot add
Ethernet cabling for a management station
Direct topology
Switch topology
Windows express configuration
Decide whether to use this Express method
Understand the workflow
Verify the Windows configuration is supported
Configure management port IP addresses
Configure the multipath software
Install for SMcli and Host Context Agent (HCA)
Access and use the Setup wizard
Perform FC-specific tasks
Configuring the FC switches - Windows
Determining host WWPNs and making the recommended settings - FC, Windows
FC worksheet for Windows
Perform iSCSI-specific tasks
Configuring the switches - iSCSI, Windows
Configuring networking - iSCSI Windows
Configuring array-side networking - iSCSI, Windows
Configuring host-side networking—iSCSI
Verifying IP network connections - iSCSI, Windows
Recording iSCSI-specific information for Windows
iSCSI worksheet - Windows
Perform SAS-specific tasks
Determining SAS host identifiers - Windows
Recording SAS-specific information for Windows
SAS worksheet - Windows
Discover storage on the host
Configure storage on the host
Verify storage access on the host
Multi-Path setup for Windows
VMware express configuration
Deciding whether to use this Express method
Understand the workflow
Verify the VMware configuration is supported
Configure management port IP addresses using DHCP
Configure the multipath software
Access and use the Setup wizard
Perform FC-specific tasks
Configuring the FC switches - VMware
Determining the host port WWPNs—FC
FC worksheet for VMware
Perform iSCSI-specific tasks
Configuring the switches - iSCSI, VMware
Configuring networking - iSCSI VMware
Configuring array-side networking - iSCSI, VMware
Configuring host-side networking—iSCSI
Verifying IP network connections - iSCSI, VMware
Recording iSCSI-specific information for VMware
iSCSI worksheet - VMware
Perform SAS-specific tasks
Determining SAS host identifiers - VMware
Recording SAS-specific information for VMware
SAS worksheet - VMware
Discover storage on the host
Configure storage on the host
Verify storage access on the host
Multi-Path setup for VMware
Linux express configuration
Decide whether to use this Express method
Fibre Channel Express Setup
Verify the Linux configuration is supported
Configure IP addresses using DHCP
Install for SMcli (ThinkSystem software version 11.53 or earlier)
Access and use the Setup wizard
Configure the multipath software
Setting up the multipath.conf file
Configure the FC switches
Determine host WWPNs and make the recommended settings
Create partitions and filesystems
Verify storage access on the host
Record FC-specifc information for Linux
FC worksheet for Linux
SAS Express Setup
Verify the Linux configuration is supported
Configure IP addresses using DHCP
Install for SMcli (ThinkSystem software version 11.53 or earlier)
Access and use the Setup wizard
Configure the multipath software
Setting up the multipath.conf file
Determine SAS host identifiers - Linux
Create partitions and filesystems
Verify storage access on the host
Record SAS-specific information for Linux
SAS worksheet - Linux
iSCSI Express Setup
Verify the Linux configuration is supported
Configure IP addresses using DHCP
Install for SMcli (ThinkSystem software version 11.53 or earlier)
Access and use the Setup wizard
Configure the multipath software
Setting up the multipath.conf file
Configure the switches
Configure networking
Configure array-side networking
Configure host-side networking
Verify IP network connections
Create partitions and filesystems
Verify storage access on the host
Record iSCSI-specific information for Linux
iSCSI worksheet - Linux
NVMe over RoCE Express Setup
Verify the Linux configuration is supported
NVMe over RoCE restrictions
Configuring IP addresses using DHCP
Install for SMcli (ThinkSystem software version 11.53 or earlier)
Access and use Setup wizard
Configure the switch
Set up NVMe over RoCE on the host side
Configure storage array NVMe over RoCE connections
Discover and connect to the storage from the host
Define a host
Assign a volume
Set up failover on the host
Configuring the host to run failover
Accessing NVMe Volumes
Accessing NVMe volumes for virtual device targets
Create filesystems
Create filesystems (RHEL 7 and SLES 12)
Verify storage access on the host
Record NVMe over RoCE-specific information for Linux
NVMe over RoCE worksheet for Linux
NVMe over Fibre Channel Express Setup
Verify the Linux configuration is supported
NVMe over Fibre Channel restrictions
Configuring IP addresses using DHCP
Install for SMcli (ThinkSystem software version 11.53 or earlier)
Access and use Setup wizard
Configure the FC switches
Set up NVMe over Fibre Channel on the host side
Define a host
Assign a volume
Display the volumes visible to the host
Set up failover on the host
Accessing NVMe volumes for physical NVMe device targets
Create filesystems
Verify storage access on the host
Record NVMe over Fibre Channel-specific information for Linux
NVMe over Fibre Channel worksheet for Linux
Multi-Path setup for Linux
Hardware replacement procedures
Batteries
Overview and requirements
Battery overview
Requirements for replacing a failed battery
Replace battery
Prepare to replace battery
Place controller offline
Remove failed battery
Step 1: Remove controller canister
Step 2: Remove failed battery
Install new battery
Step 1: Install new battery
Step 2: Re-install controller canister
Complete battery replacement
Place controller online
Controllers
Overview and requirements
Controller overview
Requirements for replacing controller
Replace a controller
Prepare to replace controller
Remove failed controller
Step 1: Remove controller canister
Step 2: Remove battery
Step 3: Remove host interface card
Install new controller
Step 1: Install battery
Step 2: Install host interface card
Step 3: Install new controller canister
Complete controller replacement
Power-fan canisters
Overview and requirements
Power supply overview
Requirements for replacing a power supply
Replace power supply (12-drive or 24-drive)
Prepare to replace power supply
Remove failed power supply
Install new power supply
Complete power supply replacement
Canister
Overview and requirements
Power canister overview
Fan canister overview
Requirements for replacing a power canister
Requirements for replacing a fan canister
Replace power canister
Prepare to replace power canister
Remove failed power canister
Install new power canister
Complete power canister replacement
Replace fan canister
Prepare to replace fan canister
Remove failed fan canister and install new one
Complete fan canister replacement
Drives
Overview and requirements
Drives overview
Requirements for handling drives
Replace drive (12-drive, 24-drive or 60-drive)
Prepare to replace drive (12-drive or 24-drive)
Remove failed drive (12-drive or 24-drive)
Install new drive (12-drive or 24-drive)
Prepare to replace drive (60-drive)
Remove failed drive (60-drive)
Install new drive (60-drive)
Complete drive replacement (12-drive, 24-drive or 60–drive)
Hot-add drive to a system
Host interface cards
Overview and requirements
Host interface card overview
Requirements for adding, upgrading or replacing a HIC
Add host interface cards
Prepare to add host interface cards
Add host interface card
Step 1: Remove controller canister
Step 2: Install host interface card
Step 3: Reinstall controller canister
Complete adding a host interface card
Upgrade host interface card
Prepare to upgrade host interface cards
Upgrade host interface card
Step 1: Remove controller canister
Step 2: Remove a host interface card
Step 3: Install host interface card
Step 4: Reinstall controller canister
Complete host interface card upgrade
Replace host interface card
Prepare to replace host interface card
Place controller offline
Replace host interface card
Step 1: Remove controller canister
Step 2: Install host interface card
Step 3: Reinstall controller canister
Complete host interface card replacement
Place controller online
Host port protocol
Overview and requirements
Host protocol overview
Which host ports can you change
Requirements for changing the host protocol
Considerations for changing the host protocol
Change host protocol
Determine whether you have dual-protocol SFPs
Obtain the feature pack
Stop host I/O
Change the feature pack
Complete host protocol conversion
Complete FC to iSCSI conversion
Complete iSCSI to FC conversion
Complete FC to FC/iSCSI conversion
Complete iSCSI to FC/iSCSI conversion
Complete FC/iSCSI to FC conversion
Complete FC/iSCSI to FC conversion
System upgrade
Upgrade ThinkSystem SAN OS software
Overview and upgrade considerations
Considerations for upgrading software and firmware with SAN OS software
Considerations for upgrading software and firmware with ThinkSystem SAN Manager
Considerations for upgrading drive firmware
Workflows for upgrading software and firmware
Upgrade software and firmware with SAN OS software
Download software files from support site
Transfer software files to the controllers
Activate software files
Complete software and firmware upgrade
Upgrade software and firmware with ThinkSystem SAN Manager
Perform pre-upgrade health check
Download software files from support site
Transfer software files to the controllers
Activate staged software files (optional)
Upgrade drive firmware
Download drive firmware files from support site
Begin drive firmware upgrade
Additional information
How to access the End-User License Agreement
Legal Information
System monitoring
Understanding the controller LEDs and displays
LEDs on the rear of controllers
LEDs on the operator display panel
Setting the shelf ID with the ODP push button
LEDs on the drives
LEDs on the drive drawer
LEDs on the IOMs
LEDs on the power-fan canister
LEDs on the power canister
LEDs on the fan canister
Seven-segment display overview
Critical Events Reference
Getting help and technical assistance
Version 11.50.3 and earlier
PDF files
Introduction
DE Series hardware overview
Front view
Rear view
Specifications of DE2000 series
Specifications of DE4000 series
Specifications of DE6000 series
Specifications of drive shelves
Management software overview
System setup and configuration
Initial Setup
Rail kit installation instructions
DM/DE Series 2U24, 3U, 4U rail kit installation instructions
DM/DE Series 2U12 rail kit installation instructions
Cabling your storage system
Overview and requirements
Host cabling
Cabling for a direct-attached topology
Cabling for a switch topology
Drive shelf cabling
Cabling a 12-drive or 24-drive shelf
Cabling a 60-drive shelf
Power cabling
Power sequencing of a multi-enclosure array
Hot adding a drive shelf
Prepare to add the drive shelf
Install the drive shelf and apply power
Connect the drive shelf
Complete hot add
Ethernet cabling for a management station
Direct topology
Switch topology
Windows express configuration
Decide whether to use this Express method
Understand the workflow
Verify the Windows configuration is supported
Configure management port IP addresses
Configure the multipath software
Install for SMcli and Host Context Agent (HCA)
Access and use the Setup wizard
Perform FC-specific tasks
Configuring the FC switches - Windows
Determining host WWPNs and making the recommended settings - FC, Windows
FC worksheet for Windows
Perform iSCSI-specific tasks
Configuring the switches - iSCSI, Windows
Configuring networking - iSCSI Windows
Configuring array-side networking - iSCSI, Windows
Configuring host-side networking—iSCSI
Verifying IP network connections - iSCSI, Windows
Recording iSCSI-specific information for Windows
iSCSI worksheet - Windows
Perform SAS-specific tasks
Determining SAS host identifiers - Windows
Recording SAS-specific information for Windows
SAS worksheet - Windows
Discover storage on the host
Configure storage on the host
Verify storage access on the host
Multi-Path setup for Windows
VMware express configuration
Deciding whether to use this Express method
Understand the workflow
Verify the VMware configuration is supported
Configure management port IP addresses
Configure the multipath software
Install for SMcli and Host Context Agent (HCA)
Access and use the Setup wizard
Perform FC-specific tasks
Configuring the FC switches - VMware
Determining the host port WWPNs—FC
FC worksheet for VMware
Perform iSCSI-specific tasks
Configuring the switches - iSCSI, VMware
Configuring networking - iSCSI VMware
Configuring array-side networking - iSCSI, VMware
Configuring host-side networking—iSCSI
Verifying IP network connections - iSCSI, VMware
Recording iSCSI-specific information for VMware
iSCSI worksheet - VMware
Perform SAS-specific tasks
Determining SAS host identifiers - VMware
Recording SAS-specific information for VMware
SAS worksheet - VMware
Discover storage on the host
Configure storage on the host
Verify storage access on the host
Multi-Path setup for VMware
Linux express configuration
Decide whether to use this Express method
Fibre Channel Express Setup
Verify the Linux configuration is supported
Configure management port IP addresses
Install for SMcli and Host Context Agent (HCA)
Access and use the Setup wizard
Configure the multipath software
Setting up the multipath.conf file
Configure the FC switches
Determine host WWPNs and make the recommended settings
Create partitions and filesystems
Verify storage access on the host
Record FC-specifc information for Linux
FC worksheet for Linux
SAS Express Setup
Verify the Linux configuration is supported
Configure management port IP addresses
Install for SMcli and Host Context Agent (HCA)
Access and use the Setup wizard
Configure the multipath software
Setting up the multipath.conf file
Determine SAS host identifiers - Linux
Create partitions and filesystems
Verify storage access on the host
Record SAS-specific information for Linux
SAS worksheet - Linux
iSCSI Express Setup
Verify the Linux configuration is supported
Configure management port IP addresses
Install for SMcli and Host Context Agent (HCA)
Access and use the Setup wizard
Configure the multipath software
Setting up the multipath.conf file
Configure the switches
Configure networking
Configure array-side networking
Configure host-side networking
Verify IP network connections
Create partitions and filesystems
Verify storage access on the host
Record iSCSI-specific information for Linux
iSCSI worksheet - Linux
Hardware replacement procedures
Batteries
Overview and requirements
Battery overview
Requirements for replacing a failed battery
Replace battery
Prepare to replace battery
Place controller offline
Remove failed battery
Step 1: Remove controller canister
Step 2: Remove failed battery
Install new battery
Step 1: Install new battery
Step 2: Re-install controller canister
Complete battery replacement
Place controller online
Controllers
Overview and requirements
Controller overview
Requirements for replacing controller
Replace a controller
Prepare to replace controller
Remove failed controller
Step 1: Remove controller canister
Step 2: Remove battery
Step 3: Remove host interface card
Install new controller
Step 1: Install battery
Step 2: Install host interface card
Step 3: Install new controller canister
Complete controller replacement
Power-fan canisters
Overview and requirements
Power supply overview
Requirements for replacing a power supply
Replace power supply (12-drive or 24-drive)
Prepare to replace power supply
Remove failed power supply
Install new power supply
Complete power supply replacement
Canister
Overview and requirements
Power canister overview
Fan canister overview
Requirements for replacing a power canister
Requirements for replacing a fan canister
Replace power canister
Prepare to replace power canister
Remove failed power canister
Install new power canister
Complete power canister replacement
Replace fan canister
Prepare to replace fan canister
Remove failed fan canister and install new one
Complete fan canister replacement
Drives
Overview and requirements
Drives overview
Requirements for handling drives
Replace drive (12-drive, 24-drive or 60-drive)
Prepare to replace drive (12-drive or 24-drive)
Remove failed drive (12-drive or 24-drive)
Install new drive (12-drive or 24-drive)
Prepare to replace drive (60-drive)
Remove failed drive (60-drive)
Install new drive (60-drive)
Complete drive replacement (12-drive, 24-drive or 60–drive)
Hot-add drive to a system
Host interface cards
Overview and requirements
Host interface card overview
Requirements for adding, upgrading or replacing a HIC
Add host interface cards
Prepare to add host interface cards
Add host interface card
Step 1: Remove controller canister
Step 2: Install host interface card
Step 3: Reinstall controller canister
Complete adding a host interface card
Upgrade host interface card
Prepare to upgrade host interface cards
Upgrade host interface card
Step 1: Remove controller canister
Step 2: Remove a host interface card
Step 3: Install host interface card
Step 4: Reinstall controller canister
Complete host interface card upgrade
Replace host interface card
Prepare to replace host interface card
Place controller offline
Replace host interface card
Step 1: Remove controller canister
Step 2: Install host interface card
Step 3: Reinstall controller canister
Complete host interface card replacement
Place controller online
Host port protocol
Overview and requirements
Host protocol overview
Which host ports can you change
Requirements for changing the host protocol
Considerations for changing the host protocol
Change host protocol
Determine whether you have dual-protocol SFPs
Obtain the feature pack
Stop host I/O
Change the feature pack
Complete host protocol conversion
Complete FC to iSCSI conversion
Complete iSCSI to FC conversion
Complete FC to FC/iSCSI conversion
Complete iSCSI to FC/iSCSI conversion
Complete FC/iSCSI to FC conversion
Complete FC/iSCSI to FC conversion
System upgrade
Upgrade ThinkSystem SAN OS software
Overview and upgrade considerations
Considerations for upgrading software and firmware with SAN OS software
Considerations for upgrading software and firmware with ThinkSystem SAN Manager
Considerations for upgrading drive firmware
Workflows for upgrading software and firmware
Upgrade software and firmware with SAN OS software
Download software files from support site
Transfer software files to the controllers
Activate software files
Complete software and firmware upgrade
Upgrade software and firmware with ThinkSystem SAN Manager
Perform pre-upgrade health check
Download software files from support site
Transfer software files to the controllers
Activate staged software files (optional)
Upgrade drive firmware
Download drive firmware files from support site
Begin drive firmware upgrade
Additional information
How to access the End-User License Agreement
Legal Information
System monitoring
Understanding the controller LEDs and displays
LEDs on the rear of controllers
LEDs on the operator display panel
Setting the shelf ID with the ODP push button
LEDs on the drives
LEDs on the drive drawer
LEDs on the IOMs
LEDs on the power-fan canister
LEDs on the power canister
LEDs on the fan canister
Seven-segment display overview
Critical Events Reference
Getting help and technical assistance
ThinkSystem SAN Manager and System Manager
SAN Manager 5.4 and System Manager 11.70.4
Release notes
What's new
Release notes
Get started
Overview
Supported browsers and OSs
System Manager setup
Access System Manager
Setup wizard overview
FAQs
What if I don’t see all of my hardware components?
What if I don’t see all of my hosts?
How does identifying applications help me manage my storage array?
What is a workload?
How do I configure the delivery method for AutoSupport?
How do I know if I should accept the recommended pool configuration?
System Manager has not detected any hosts. What do I do?
SAN Manager setup
Install SAN Manager
Access SAN Manager
System Manager
Main interface
System Manager interface overview
View performance data
Overview
Performance graphs and guidelines
Performance terminology
View graphical performance data
View and save tabular performance data
Interpret performance data
View storage hierarchy
Manage interface settings
Manage password protection
Set default capacity values
Set defaults for performance graphs
Configure login banner
Manage session timeouts
Manage notifications
Problem notifications overview
View and act on operations in progress
Recover from problems using Recovery Guru
FAQs
What are the supported browsers?
What are the keyboard shortcuts?
How do performance statistics for individual volumes relate to the total?
Why does data display as zero in the graphs and table?
What does the Latency graph show?
What does the IOPS graph show?
What does the MiB/s graph show?
What does the CPU graph show?
What does the Headroom graph show?
Where can I find more information about display preferences?
Pools and volume groups
Overview
Concepts
How pools and volume groups work
Terms
Selecting a pool or volume group
Automatic versus manual pool creation
Configure storage
Create pool automatically
Create pool manually
Create volume group
Add capacity to pool or volume group
Manage storage
Check volume redundancy
Delete pool or volume group
Consolidate free capacity for a volume group
Export/Import volume groups
Locate drive used for storage
Remove capacity
Modify pool and group settings
Change configuration settings for a pool
Change configuration settings for a volume group
Enable or disable resource provisioning (existing volumes)
Enable or disable resource provisioning (new volumes)
Enable security
Manage SSD cache
How SSD Cache works
SSD Cache restrictions
Create SSD Cache
Change SSD Cache settings
View SSD Cache statistics
Manage reserved capacity
How reserved capacity works
Increase capacity
Decrease capacity
Change capacity for snapshot group
Change capacity for snapshot volume
Change capacity consistency group member volume
Change capacity settings for mirrored pair volume
Cancel pending snapshot image
Delete snapshot group
FAQs
What is a volume group?
What is a pool?
What is reserved capacity?
What is FDE/FIPS security?
What is redundancy check?
What are the differences between pools and volume groups?
Why would I want to manually configure a pool?
Why are capacity alerts important?
Why can’t I increase my preservation capacity?
Is there a limit on the number of drives I can remove from a pool?
What media types are supported for a drive?
Why are some drives not showing up?
How do I maintain shelf/drawer loss protection?
What is the optimal drive positioning for pools and volume groups?
What RAID level is best for my application?
What is Data Assurance?
What is secure-capable (Drive Security)?
What do I need to know about increasing reserved capacity?
Why can’t I choose another amount to decrease by?
Why do I need reserved capacity for each member volume?
How do I view and interpret all SSD Cache statistics?
What is optimization capacity for pools?
What is optimization capacity for volume groups?
What do I need to know about SSD endurance and overprovisioning?
What is resource provisioning capable?
What do I need to know about the resource-provisioned volumes feature?
Volumes and workloads
Overview
Concepts
How volumes work
How workloads work
Terms
Workflow for creating volumes
Data integrity and data security
SSD Cache and volumes
Actions you can perform on volumes
Capacity for volumes
Thin volume monitoring
Thick volumes versus thin volumes
Configure storage
Create workloads
Create volumes
Add to workload
Manage volumes
Increase capacity
Initialize volumes
Redistribute volumes
Change controller ownership
Delete volume
Change allocated capacity for thin volumes
Manage settings
Change volume settings
Change workload settings
Change cache settings
Change media scan settings
Use copy services
Copy Volume function
Types of operations
Copy volumes
Manage operations
FAQs
What is a volume?
Why am I seeing a capacity over-allocation error when I have enough free capacity in a volume group to create volumes?
How does my selected workload impact volume creation?
Why aren’t these volumes associated with a workload?
Why can’t I delete the selected workload?
How do application-specific workloads help me manage my storage array?
How does providing this information help create storage?
What do I need to do to recognize the expanded capacity?
Why don’t I see all my pools and/or volume groups?
What is segment size?
What is preferred controller ownership?
When would I want to use the assign host later selection?
What do I need to know about host block size requirements?
Hosts and host clusters
Overview
Concepts
Terms
Workflow for host creation and volume assignment
Automatic versus manual host creation
How volumes are assigned
Access volumes
Maximum number of LUNs
Default host operating system type
Configure host access
Create host automatically
Create host manually
Create host cluster
Assign volumes to hosts
Manage hosts and clusters
Change default host type
Unassign volumes
Delete host or host cluster
Set host connectivity reporting
Manage settings
Change settings for host
Change settings for host cluster
Change host port identifiers for host
FAQs
What are hosts and host clusters?
Why would I need to create a host cluster?
How do I know which host operating system type is correct?
What are HBAs and adapter ports?
How do I match the host ports to a host?
How do I create CHAP secrets?
What is the default cluster?
What is host connectivity reporting?
Snapshots
Overview
Concepts
How snapshot storage works
Terms
Workflow for creating snapshot images and volumes
Requirements
Base volumes, reserved capacity, and snapshot groups
Snapshot schedules and snapshot consistency groups
Snapshot volumes
Snapshot rollback
Create snapshots and snapshot objects
Create snapshot image
Schedule snapshot images
Create snapshot consistency group
Create snapshot volumes
Manage snapshot schedules
Change settings
Activate and suspend
Delete snapshot schedule
Manage snapshot images
View snapshot image settings
Start snapshot image rollback for base volume
Start snapshot image rollback for snapshot consistency group member volumes
Resume snapshot image rollback
Cancel snapshot image rollback
Delete snapshot image
Manage snapshot consistency groups
Add member volume
Remove member volume
Change settings
Delete snapshot consistency group
Manage snapshot volumes
Convert snapshot volume to read-write mode
Change volume settings for snapshot volume
Copy snapshot volume
Re-create snapshot volume
Disable snapshot volume
Delete snapshot volume
FAQs
Why don’t I see all my volumes, hosts, or host clusters?
What is a snapshot image?
Why use snapshot images?
What kinds of volumes can be used for snapshots?
Why would I create a snapshot consistency group?
What is a snapshot volume and when does it need reserved capacity?
What is a snapshot group?
Why would I disable a snapshot volume?
What is the Disabled state?
Why would I suspend a snapshot schedule?
Mirroring
Overview
Async mirroring
Sync mirroring
Async concepts
How asynchronous mirroring works
Terms
Workflow
Requirements
Asynchronous mirror status
Volume ownership
Role change of a mirror consistency group
Sync concepts
How synchronous mirroring works
Terms
Workflow
Requirements
Synchronous mirroring status
Volume ownership
Role change between volumes in a mirrored pair
Manage async mirror consistency groups
Test communication
Suspend or resume synchronization
Change sync settings
Re-sync mirror consistency group
View unsync data amount
Update remote IP address
Change mirror consistency group role
Delete mirror consistency group
Manage async mirrored pairs
Remove async mirror relationship
Increase reserved capacity
Change reserved capacity for mirrored pair volume
Complete mirrored pair for primary volumes created on legacy system
Manage sync mirrored pairs
Test communication
Suspend and resume synchronization
Change role between volumes
Change sync settings
Remove mirror relationship
Deactivate mirroring
Deactivate async mirroring
Deactivate sync mirroring
Async FAQs
How does asynchronous mirroring differ from synchronous mirroring?
Why can’t I access my chosen mirroring feature?
What do I need to know before creating a mirror consistency group?
Asynchronous mirroring - What do I need to know before creating a mirrored pair?
What do I need to know before increasing my reserved capacity on a mirrored pair volume?
Why can’t I increase reserved capacity with my requested amount?
Why would I change this percentage?
Why do I see more than one reserved capacity candidate?
Why do I see Not Available values displayed in the table?
Why don’t I see all of my pools and volume groups?
Asynchronous mirroring - Why don’t I see all my volumes?
Asynchronous mirroring - Why don’t I see all the volumes on the remote storage array?
Why would I update my remote storage array’s IP address?
Sync FAQs
How does synchronous mirroring differ from asynchronous mirroring?
Synchronous mirroring - Why don’t I see all my volumes?
Synchronous mirroring - Why don’t I see all the volumes on the remote storage array?
Synchronous mirroring - What do I need to know before creating a mirrored pair?
What impact does synchronization priority have on synchronization rates?
Why is it recommended to use a manual synchronization policy?
Remote storage
Overview
Concepts
How Remote Storage works
Terms
Feature requirements
Volume requirements
Manage remote storage
Import remote storage
Manage progress of remote storage imports
Modify connection settings for remote storage
Remove remote storage object
FAQs
What do I need to know before creating a remote storage connection?
Why am I being prompted to remove my remote volumes?
Why don’t I see all my volumes on my destination array?
What do I need to know about the remote volume in an import?
What do I need to know before starting a remote storage import?
Hardware components
Overview
Concepts
Hardware page
Terms
Manage shelf components
View hardware components
Show or hide component status
Switch between front and back views
Change view order of shelves
Turn on shelf locator light
Change shelf IDs
View shelf component status and settings
Update battery learn cycles
Manage controllers
Controller states
Considerations for assigning IP addresses
Configure management port
Configure NTP server addresses
Configure DNS server addresses
View controller settings
Configure remote login (SSH)
Place controller online
Place controller offline
Place controller in service mode
Reset (reboot) controller
Manage iSCSI ports
Configure iSCSI ports
Configure iSCSI authentication
Enable iSCSI discovery settings
View iSCSI statistics packages
View iSCSI sessions
End iSCSI session
Configure iSER over InfiniBand ports
View iSER over InfiniBand statistics
Manage NVMe ports
NVMe overview
Configure NVMe over InfiniBand ports
Configure NVMe over RoCE ports
View NVMe over Fabrics statistics
Manage drives
Drive states
Solid State Disks (SSDs)
Limit drive view
Turn on drive locator light
View drive status and settings
Replace drive logically
Reconstruct drive manually
Initialize (format) drive
Fail drive
Erase drives
Unlock or reset locked NVMe or FIPS drives
Manage hot spares
Hot spare drive overview
Assign hot spares
Unassign hot spares
Shelf FAQs
What is shelf loss protection and drawer loss protection?
What are battery learn cycles?
Controller FAQs
What is auto-negotiation?
What is IPv6 stateless address auto-configuration?
Which do I choose - DHCP or manual configuration?
What is a DHCP server?
How do I configure my DHCP server?
Why do I need to change the controller network configuration?
Where do I get the network configuration?
What are ICMP PING responses?
When should I refresh the port configuration?
What should I do after configuring the management ports?
Why is the storage system in non-optimal mode?
iSCSI FAQs
What happens when I use an iSNS server for registration?
Which registration methods are automatically supported for iSCSI?
How do I interpret iSER over InfiniBand statistics?
What else do I need to do to configure or diagnose iSER over InfiniBand?
What else do I need to do to configure or diagnose iSCSI?
NVMe FAQs
How do I interpret NVMe over Fabrics statistics?
What else do I need to do to configure or diagnose NVMe over InfiniBand?
What else do I need to do to configure or diagnose NVMe over RoCE?
Why are there two IP addresses for one physical port?
Why are there two sets of parameters for one physical port?
Drive FAQs
What is a hot spare drive?
What is preservation capacity?
Why would I logically replace a drive?
Where can I view the status of a drive undergoing reconstruction?
Alerts
Overview
Concepts
How alerts work
Terms
Manage email alerts
Configure mail server and recipients
Edit email addresses
Add email addresses
Delete mail server or email addresses
Edit mail server
Manage SNMP alerts
Configure SNMP alerts
Add trap destinations
Configure SNMP MIB variables
Edit communities
Edit user settings
Add communities
Add users
Remove communities
Remove users
Delete trap destinations
Manage syslog alerts
Configure syslog server
Edit syslog servers
Add syslog servers
Delete syslog servers
FAQs
What if alerts are disabled?
How do I configure SNMP or syslog alerts?
Why are timestamps inconsistent between the array and alerts?
Array settings
Settings overview
Concepts
Cache settings and performance
Automatic load balancing overview
Configure array settings
Edit storage array name
Turn on storage array locator lights
Synchronize storage array clocks
Save storage array configuration
Clear storage array configuration
Change cache settings
Set automatic load balancing
Enable or disable legacy management interface
Configure add-on features
How add-on features work
Add-on terms
Obtain feature key file
Enable premium feature
Enable feature pack
Download CLI
FAQs
What is Automatic Load Balancing?
What is controller cache?
What is cache flushing?
What is cache block size?
When should I synchronize storage array clocks?
Drive security
Overview
Concepts
How Drive Security feature works
How security key management works
Terms
Configure security keys
Create internal security key
Create external security key
Manage security keys
Change security key
Switch from external to internal key management
Edit key management server settings
Back up security key
Validate security key
Unlock drives when using internal key management
Unlock drives when using external key management
FAQs
What do I need to know before creating a security key?
Why do I need to define a pass phrase?
Why is it important to record security key information?
What do I need to know before backing up a security key?
What do I need to know before unlocking secure drives?
What is read/write accessibility?
What do I need to know about validating the security key?
What is the difference between internal security key and external security key management?
Access management
Overview
Concepts
How Access Management works
Terms
Permissions for mapped roles
Local user roles
Directory services
SAML
Use local user roles
View local user roles
Change passwords
Change local user password settings
Use directory services
Add directory server
Edit directory server settings and role mappings
Remove directory server
Use SAML
Configure SAML
Change SAML role mappings
Export SAML Service Provider files
Use access tokens
Create access tokens
Edit access token settings
Revoke access tokens
Manage syslog
View audit log activity
Define audit log policies
Delete events from the audit log
Configure syslog server for audit logs
Edit syslog server settings for audit log records
FAQs
Why can’t I log in?
What do I need to know before adding a directory server?
What do I need to know about mapping to storage array roles?
Which external management tools may be affected by this change?
What do I need to know before configuring and enabling SAML?
What types of events are recorded in the audit log?
What do I need to know before configuring a syslog server?
The syslog server is no longer receiving audit logs. What do I do?
Certificates
Overview
Concepts
How certificates work
Terms
Use certificates
Use CA-signed certificates for controllers
Reset management certificates
View imported certificate info
Import certificates for controllers when acting as clients
Enable certificate revocation checking
Delete trusted certificates
Use CA-signed certificates for authentication server
Export key management server certificates
FAQs
Why does the Cannot Access Other Controller dialog box appear?
How do I know what certificates need to be uploaded to System Manager for external key management?
What do I need to know about certificate revocation checking?
What types of servers will revocation checking be enabled for?
Support
Overview
View information and diagnostics
View storage array profile
View software and firmware inventory
Collect diagnostic data
Collect support data manually
Collect configuration data
Retrieve recovery support files
Retrieve trace buffers
Collect I/O path statistics
Retrieve health image
Take recovery actions
View unreadable sectors log
Re-enable drive ports
Clear recovery mode
Manage AutoSupport
AutoSupport feature overview
Workflow for the AutoSupport feature
Enable or disable AutoSupport features
Configure AutoSupport delivery method
Schedule AutoSupport dispatches
Send AutoSupport dispatches
View AutoSupport status
View AutoSupport log
Enable AutoSupport maintenance window
Disable AutoSupport maintenance window
View events
Event log overview
View event log
Manage upgrades
Overview
Upgrade software and firmware
Activate controller software and firmware
Upgrade drive firmware
Review the possible software and firmware upgrade errors
FAQs
What data am I collecting?
What does unreadable sectors data show me?
What is a health image?
What do the AutoSupport features do?
What type of data is collected through the AutoSupport feature?
How do I configure the delivery method for the AutoSupport feature?
What is configuration data?
What do I need to know before upgrading the ThinkSystem SAN OS Software?
What do I need to know before suspending IOM auto-synchronization?
Why is my firmware upgrade progressing so slowly?
What do I need to know before upgrading drive firmware?
How do I choose which type of upgrade to perform?
SAN Manager
Main interface
SAN Manager interface overview
Supported browsers
Set admin password protection
Change the admin password
Manage session timeouts
Storage arrays
Overview
Concepts
Considerations for discovering arrays
Considerations for accessing System Manager
Discover arrays
Discover multiple storage arrays
Discover single array
Manage arrays
View array status
Launch System Manager
Change array passwords
Remove arrays from view
Settings import
Overview
Concepts
How Import Settings works
Requirements for replicating storage configurations
Use batch imports
Import alert settings
Import AutoSupport settings
Import directory services settings
Import system settings
Import storage configuration settings
FAQs
What settings will be imported?
Why don’t I see all of my storage arrays?
Array groups
Overview
Configure groups
Remove arrays from group
Delete group
Rename group
Upgrades
Overview
Upgrade software and firmware
Perform pre-upgrade health check
Upgrade ThinkSystem SAN OS
Activate staged OS software
Manage software repository
Clear staged OS software
Mirroring
Overview
Concepts
How mirroring works
Configuration workflow
Terms
Requirements
Configure mirroring
Create asynchronous mirrored pair
Create synchronous mirrored pair
FAQs
What do I need to know before creating a mirror consistency group?
What do I need to know before creating a mirrored pair?
Why would I change this percentage?
Why do I see more than one reserved capacity candidate?
Why don’t I see all my volumes?
Why don’t I see all the volumes on the remote storage array?
What impact does synchronization priority have on synchronization rates?
Why is it recommended to use a manual synchronization policy?
Certificates
Overview
Concepts
How certificates work
Terms
Use management host certificates
Reset management certificates
Use array certificates
Import certificates for arrays
Delete trusted certificates
Resolve untrusted certificates
Manage certificates
View certificates
Export certificates
Access management
Overview
Concepts
How Access Management works
Terms
Permissions for mapped roles
Local user roles
Directory services
Use local user roles
View local user roles
Change passwords
Change local user password settings
Use directory services
Add directory server
Edit directory server settings and role mappings
Remove directory server
FAQs
Why can’t I log in?
What do I need to know before adding a directory server?
What do I need to know about mapping to storage array roles?
What are the local users?
Earlier versions
Appendix
SAN Manager 5.3 and System Manager 11.70.3
Release notes
What's new
Release notes
Get started
Overview
Supported browsers and OSs
System Manager setup
Access System Manager
Setup wizard overview
Setup wizard terminology
FAQs
What if I don’t see all of my hardware components?
What if I don’t see all of my hosts?
How does identifying applications help me manage my storage array?
What is a workload?
How do I configure the delivery method for AutoSupport?
How do I know if I should accept the recommended pool configuration?
System Manager has not detected any hosts. What do I do?
SAN Manager setup
Install SAN Manager
Access SAN Manager
System Manager
Main interface
System Manager interface overview
View performance data
Overview
Performance graphs and guidelines
Performance terminology
View graphical performance data
View and save tabular performance data
Interpret performance data
View array components
Manage interface settings
Set password protection
Set default capacity values
Set defaults for performance graphs
Configure login banner
Manage session timeouts
Manage notifications
Problem notifications overview
View and act on operations in progress
Recover from problems using Recovery Guru
FAQs
What are the supported browsers?
What are the keyboard shortcuts?
How do performance statistics for individual volumes relate to the total?
Why does data display as zero in the graphs and table?
What does the Latency graph show?
What does the IOPS graph show?
What does the MiB/s graph show?
What does the CPU graph show?
What does the Headroom graph show?
Where can I find more information about display preferences?
Pools and volume groups
Overview
Concepts
How pools and volume groups work
Terms
Selecting a pool or volume group
Automatic versus manual pool creation
Configure storage
Create pool automatically
Create pool manually
Create volume group
Add capacity to pool or volume group
Manage storage
Check volume redundancy
Delete pool or volume group
Consolidate free capacity for a volume group
Export/Import volume groups
Locate drive used for storage
Remove capacity
Modify pool and group settings
Change configuration settings for a pool
Change configuration settings for a volume group
Enable security
Manage SSD cache
How SSD Cache works
SSD Cache restrictions
Create SSD Cache
Change SSD Cache settings
View SSD Cache statistics
Manage reserved capacity
How reserved capacity works
Increase capacity
Decrease capacity
Change capacity for snapshot group
Change capacity for snapshot volume
Change capacity consistency group member volume
Change capacity settings for mirrored pair volume
Cancel pending snapshot image
Delete snapshot group
FAQs
What is a volume group?
What is a pool?
What is reserved capacity?
What is FDE/FIPS security?
What is redundancy check?
What are the differences between pools and volume groups?
Why would I want to manually configure a pool?
Why are capacity alerts important?
Why can’t I increase my preservation capacity?
Is there a limit on the number of drives I can remove from a pool?
What media types are supported for a drive?
Why are some drives not showing up?
How do I maintain shelf/drawer loss protection?
What is the optimal drive positioning for pools and volume groups?
What RAID level is best for my application?
What is Data Assurance?
What is secure-capable (Drive Security)?
What do I need to know about increasing reserved capacity?
Why can’t I choose another amount to decrease by?
Why do I need reserved capacity for each member volume?
How do I view and interpret all SSD Cache statistics?
What is optimization capacity for pools?
What is optimization capacity for volume groups?
Volumes and workloads
Overview
Concepts
How volumes work
How workloads work
Volume terminology
Workflow for creating volumes
Data integrity and data security
SSD Cache and volumes
Actions you can perform on volumes
Capacity for volumes
Thin volume monitoring
Thick volumes versus thin volumes
Configure storage
Create workloads
Create volumes
Add to workload
Manage volumes
Increase capacity
Initialize volumes
Redistribute volumes
Change controller ownership
Delete volume
Change allocated capacity for thin volumes
Manage settings
Change volume settings
Change workload settings
Change cache settings
Change media scan settings
Use copy services
Copy Volume function
Types of operations
Copy volumes
Manage operations
FAQs
What is a volume?
Why am I seeing a capacity over-allocation error when I have enough free capacity in a volume group to create volumes?
How does my selected workload impact volume creation?
Why aren’t these volumes associated with a workload?
Why can’t I delete the selected workload?
How do application-specific workloads help me manage my storage array?
How does providing this information help create storage?
What do I need to do to recognize the expanded capacity?
Why don’t I see all my pools and/or volume groups?
What is segment size?
What is preferred controller ownership?
When would I want to use the assign host later selection?
Hosts and host clusters
Overview
Concepts
Terms
Workflow for host creation and volume assignment
Automatic versus manual host creation
How volumes are assigned
Access volumes
Maximum number of LUNs
Default host operating system type
Configure host access
Create host automatically
Create host manually
Create host cluster
Assign volumes to hosts
Manage hosts and clusters
Change default host type
Unassign volumes
Delete host or host cluster
Set host connectivity reporting
Manage settings
Change settings for host
Change settings for host cluster
Change host port identifiers for host
FAQs
What are hosts and host clusters?
Why would I need to create a host cluster?
How do I know which host operating system type is correct?
What are HBAs and adapter ports?
How do I match the host ports to a host?
How do I create CHAP secrets?
What is the default cluster?
What is host connectivity reporting?
Snapshots
Overview
Concepts
How snapshot storage works
Snapshot terminology
Workflow for creating snapshot images and snapshot volumes
Requirements
Base volumes, reserved capacity, and snapshot groups
Snapshot schedules and snapshot consistency groups
Snapshot volumes
Snapshot rollback
Create snapshots and snapshot objects
Create snapshot image
Schedule snapshot images
Create snapshot consistency group
Create snapshot volumes
Manage snapshot schedules
Change settings
Activate and suspend
Delete snapshot schedule
Manage snapshot images
View snapshot image settings
Start snapshot image rollback for base volume
Start snapshot image rollback for snapshot consistency group member volumes
Resume snapshot image rollback
Cancel snapshot image rollback
Delete snapshot image
Manage snapshot consistency groups
Add member volume
Remove member volume
Change settings
Delete snapshot consistency group
Manage snapshot volumes
Convert snapshot volume to read-write mode
Change volume settings for snapshot volume
Copy snapshot volume
Re-create snapshot volume
Disable snapshot volume
Delete snapshot volume
FAQs
Why don’t I see all my volumes, hosts, or host clusters?
What is a snapshot image?
Why use snapshot images?
What kinds of volumes can be used for snapshots?
Why would I create a snapshot consistency group?
What is a snapshot volume and when does it need reserved capacity?
What is a snapshot group?
Why would I disable a snapshot volume?
What is the Disabled state?
Why would I suspend a snapshot schedule?
Mirroring
Overview
Async mirroring
Sync mirroring
Async concepts
How asynchronous mirroring works
Terms
Workflow
Requirements
Asynchronous mirror status
Volume ownership
Role change of a mirror consistency group
Sync concepts
How synchronous mirroring works
Terms
Workflow
Requirements
Synchronous mirroring status
Volume ownership
Role change between volumes in a mirrored pair
Manage async mirror consistency groups
Test communication
Suspend or resume synchronization
Change sync settings
Re-sync mirror consistency group
View unsync data amount
Update remote IP address
Change mirror consistency group role
Delete mirror consistency group
Manage async mirrored pairs
Remove async mirror relationship
Increase reserved capacity
Change reserved capacity for mirrored pair volume
Complete mirrored pair for primary volumes created on legacy system
Manage sync mirrored pairs
Test communication
Suspend and resume synchronization
Change role between volumes
Change sync settings
Remove mirror relationship
Deactivate mirroring
Deactivate async mirroring
Deactivate sync mirroring
Async FAQs
How does asynchronous mirroring differ from synchronous mirroring?
Why can’t I access my chosen mirroring feature?
What do I need to know before creating a mirror consistency group?
Asynchronous mirroring - What do I need to know before creating a mirrored pair?
What do I need to know before increasing my reserved capacity on a mirrored pair volume?
Why can’t I increase reserved capacity with my requested amount?
Why would I change this percentage?
Why do I see more than one reserved capacity candidate?
Why do I see Not Available values displayed in the table?
Why don’t I see all of my pools and volume groups?
Asynchronous mirroring - Why don’t I see all my volumes?
Asynchronous mirroring - Why don’t I see all the volumes on the remote storage array?
Why would I update my remote storage array’s IP address?
Sync FAQs
How does synchronous mirroring differ from asynchronous mirroring?
Synchronous mirroring - Why don’t I see all my volumes?
Synchronous mirroring - Why don’t I see all the volumes on the remote storage array?
Synchronous mirroring - What do I need to know before creating a mirrored pair?
What impact does synchronization priority have on synchronization rates?
Why is it recommended to use a manual synchronization policy?
Remote storage
Overview
Concepts
How Remote Storage works
Terms
Feature requirements
Volume requirements
Manage remote storage
Import remote storage
Manage progress of remote storage imports
Modify connection settings for remote storage
Remove remote storage object
FAQs
What do I need to know before creating a remote storage connection?
Why am I being prompted to remove my remote volumes?
Why don’t I see all my volumes on my destination array?
What do I need to know about the remote volume in an import?
What do I need to know before starting a remote storage import?
Hardware components
Overview
Concepts
Hardware page
Hardware terms
Manage shelf components
View hardware components
Show or hide component status
Switch between front and back views
Change view order of shelves
Turn on shelf locator light
Change shelf IDs
View shelf component status and settings
Update battery learn cycles
Manage controllers
Controller states
Considerations for assigning IP addresses
Configure management port
Configure NTP server addresses
Configure DNS server addresses
View controller settings
Allow remote login
Place controller online
Place controller offline
Place controller in service mode
Reset (reboot) controller
Manage iSCSI ports
Configure iSCSI ports
Configure iSCSI authentication
Enable iSCSI discovery settings
View iSCSI statistics packages
View iSCSI sessions
End iSCSI session
Manage NVMe ports
NVMe overview
Configure NVMe over RoCE ports
View NVMe over Fabrics statistics
Manage drives
Drive states
Solid State Disks (SSDs)
Hot spare drives
Limit drive view
Turn on drive locator light
View drive status and settings
Replace drive logically
Reconstruct drive manually
Initialize (format) drive
Fail drive
Assign hot spares
Unassign hot spares
Erase drives
Unlock or reset locked NVMe or FIPS drives
Shelf FAQs
What is shelf loss protection and drawer loss protection?
What are battery learn cycles?
Controller FAQs
What is auto-negotiation?
What is IPv6 stateless address auto-configuration?
Which do I choose - DHCP or manual configuration?
What is a DHCP server?
How do I configure my DHCP server?
Why do I need to change the controller network configuration?
Where do I get the network configuration?
What are ICMP PING responses?
When should I refresh the port configuration?
What should I do after configuring the management ports?
Why is the storage system in non-optimal mode?
iSCSI FAQs
What happens when I use an iSNS server for registration?
Which registration methods are automatically supported for iSCSI?
NVMe FAQs
How do I interpret NVMe over Fabrics statistics?
What else do I need to do to configure or diagnose NVMe over RoCE?
Drive FAQs
What is a hot spare drive?
What is preservation capacity?
Why would I logically replace a drive?
Where can I view the status of a drive undergoing reconstruction?
Alerts
Overview
Concepts
How alerts work
Alerts terminology
Manage email alerts
Configure mail server and recipients
Edit email addresses
Add email addresses
Delete mail server or email addresses
Edit mail server
Manage SNMP alerts
Configure SNMP alerts
Add trap destinations
Configure SNMP MIB variables
Edit communities
Edit user settings
Add communities
Add users
Remove communities
Remove users
Delete trap destinations
Manage syslog alerts
Configure syslog server
Edit syslog servers
Add syslog servers
Delete syslog servers
FAQs
What if alerts are disabled?
How do I configure SNMP or syslog alerts?
Why are timestamps inconsistent between the array and alerts?
Array settings
Settings overview
Concepts
Cache settings and performance
Automatic load balancing overview
Configure array settings
Edit storage array name
Turn on storage array locator lights
Synchronize storage array clocks
Save storage array configuration
Clear storage array configuration
Change cache settings
Set automatic load balancing
Enable or disable legacy management interface
Configure add-on features
How add-on features work
Add-on terms
Obtain feature key file
Enable premium feature
Enable feature pack
Download CLI
FAQs
What is Automatic Load Balancing?
What is controller cache?
What is cache flushing?
What is cache block size?
When should I synchronize storage array clocks?
Drive security
Overview
Concepts
How Drive Security feature works
How security key management works
Terms
Configure security keys
Create internal security key
Create external security key
Manage security keys
Change security key
Switch from external to internal key management
Edit key management server settings
Back up security key
Validate security key
Unlock drives when using internal key management
Unlock drives when using external key management
FAQs
What do I need to know before creating a security key?
Why do I need to define a pass phrase?
Why is it important to record security key information?
What do I need to know before backing up a security key?
What do I need to know before unlocking secure drives?
What is read/write accessibility?
What do I need to know about validating the security key?
What is the difference between internal security key and external security key management?
Access management
Overview
Concepts
How Access Management works
Terms
Permissions for mapped roles
Local user roles
Directory services
SAML
Use local user roles
View local user roles
Change passwords
Change local user password settings
Use directory services
Add directory server
Edit directory server settings and role mappings
Remove directory server
Use SAML
Configure SAML
Change SAML role mappings
Export SAML Service Provider files
Manage syslog
View audit log activity
Define audit log policies
Delete events from the audit log
Configure syslog server for audit logs
Edit syslog server settings for audit log records
FAQs
Why can’t I log in?
What do I need to know before adding a directory server?
What do I need to know about mapping to storage array roles?
Which external management tools may be affected by this change?
What do I need to know before configuring and enabling SAML?
What types of events are recorded in the audit log?
What do I need to know before configuring a syslog server?
The syslog server is no longer receiving audit logs. What do I do?
Certificates
Overview
Concepts
How certificates work
Terms
Use certificates
Use CA-signed certificates for controllers
Reset management certificates
View imported certificate info
Import certificates for controllers when acting as clients
Enable certificate revocation checking
Delete trusted certificates
Use CA-signed certificates for authentication server
Export key management server certificates
FAQs
Why does the Cannot Access Other Controller dialog box appear?
How do I know what certificates need to be uploaded to System Manager for external key management?
What do I need to know about certificate revocation checking?
What types of servers will revocation checking be enabled for?
Support
Overview
View information and diagnostics
View storage array profile
View software and firmware inventory
Collect diagnostic data
Collect support data manually
Collect configuration data
Retrieve recovery support files
Retrieve trace buffers
Collect I/O path statistics
Retrieve health image
Take recovery actions
View unreadable sectors log
Re-enable drive ports
Clear recovery mode
Manage AutoSupport
AutoSupport feature overview
Workflow for the AutoSupport feature
Enable or disable AutoSupport features
Configure AutoSupport delivery method
Schedule AutoSupport dispatches
Send AutoSupport dispatches
View AutoSupport status
View AutoSupport log
Enable AutoSupport maintenance window
Disable AutoSupport maintenance window
View events
Event log overview
View event log
Manage upgrades
Overview
Upgrade software and firmware
Activate controller software and firmware
Upgrade drive firmware
Review the possible software and firmware upgrade errors
FAQs
What data am I collecting?
What does unreadable sectors data show me?
What is a health image?
What else do I need to do to configure or diagnose iSCSI?
What do the AutoSupport features do?
What type of data is collected through the AutoSupport feature?
How do I configure the delivery method for the AutoSupport feature?
What is configuration data?
What do I need to know before upgrading the ThinkSystem SAN OS Software?
What do I need to know before suspending IOM auto-synchronization?
Why is my firmware upgrade progressing so slowly?
What do I need to know before upgrading drive firmware?
How do I choose which type of upgrade to perform?
SAN Manager
Main interface
SAN Manager interface overview
Supported browsers
Set admin password protection
Change the admin password
Manage session timeouts
Storage arrays
Overview
Concepts
Considerations for discovering arrays
Considerations for accessing System Manager
Discover arrays
Discover multiple storage arrays
Discover single array
Manage arrays
View array status
Launch System Manager
Change array passwords
Remove arrays from view
Settings import
Overview
Concepts
How Import Settings works
Requirements for replicating storage configurations
Use batch imports
Import alert settings
Import AutoSupport settings
Import directory services settings
Import system settings
Import storage configuration settings
FAQs
What settings will be imported?
Why don’t I see all of my storage arrays?
Array groups
Overview
Configure groups
Remove arrays from group
Delete group
Rename group
Upgrades
Overview
Upgrade software and firmware
Perform pre-upgrade health check
Upgrade ThinkSystem SAN OS
Activate staged OS software
Manage software repository
Clear staged OS software
Mirroring
Overview
Concepts
Mirroring overview
Configuration workflow
Terms
Requirements
Configure mirroring
Create asynchronous mirrored pair
Create synchronous mirrored pair
FAQs
What do I need to know before creating a mirror consistency group?
What do I need to know before creating a mirrored pair?
Why would I change this percentage?
Why do I see more than one reserved capacity candidate?
Why don’t I see all my volumes?
Why don’t I see all the volumes on the remote storage array?
What impact does synchronization priority have on synchronization rates?
Why is it recommended to use a manual synchronization policy?
Certificates
Overview
Concepts
How certificates work
Terms
Use management host certificates
Reset management certificates
Use array certificates
Import certificates for arrays
Delete trusted certificates
Resolve untrusted certificates
Manage certificates
View certificates
Export certificates
Access management
Overview
Concepts
How Access Management works
Terms
Permissions for mapped roles
Local user roles
Directory services
Use local user roles
View local user roles
Change passwords
Change local user password settings
Use directory services
Add directory server
Edit directory server settings and role mappings
Remove directory server
FAQs
Why can’t I log in?
What do I need to know before adding a directory server?
What do I need to know about mapping to storage array roles?
What are the local users?
Earlier versions
Appendix
SAN Manager 5.2 and earlier
Version 5.2
Help Dashboard for ThinkSystem SAN Manager
Home
SAN Manager overview
Concepts
What's new in ThinkSystem SAN Manager
Interface overview
Supported browsers
SAN Manager administration
Concepts
Administrator password protection
How tos
Change the admin password
Change storage array passwords
Manage session timeouts
Manage
Add/Discover storage arrays
Concepts
Considerations for discovering arrays
How tos
Discover multiple storage arrays
Enter network address
Resolve self-signed certificates during discovery
Resolve untrusted certificates during discovery
Provide passwords
Discover single array
Launch System Manager
Concepts
Considerations for accessing ThinkSystem System Manager
How tos
Manage an individual storage array
Import Settings
Concepts
How Import Settings works
Requirements for replicating storage configurations
How tos
Import alert settings
Import AutoSupport settings
Import directory services settings
Import system settings
Import storage configuration settings
FAQs
What settings will be imported?
Why don't I see all of my storage arrays?
Mirroring
Concepts
Mirroring overview
Mirroring configuration workflow
Mirroring terminology
Requirements for using mirroring
How tos
Create asynchronous mirrored pair
Step 1: Create or select a mirror consistency group
Step 2: Select the primary volume
Step 3: Select the secondary volume
Create synchronous mirrored pair
Step 1: Select the primary volume
Step 2: Select the secondary volume
Step 3: Select synchronization settings
FAQs
What do I need to know before creating a mirror consistency group?
What do I need to know before creating a mirrored pair?
Why would I change this percentage?
Why do I see more than one reserved capacity candidate?
Why don’t I see all my volumes?
Why don’t I see all the volumes on the remote storage array?
What impact does synchronization priority have on synchronization rates?
Why is it recommended to use a manual synchronization policy?
Manage groups
Concepts
Storage array groups
Storage array status
How tos
Manage groups
Create storage array group
Delete storage array group
Rename storage array group
Add storage array to group
Remove storage arrays from group
Remove storage arrays from ThinkSystem SAN Manager
Upgrade Center
Concepts
How upgrades work
Upgrade considerations
How tos
Perform pre-upgrade health check
Upgrade ThinkSystem SAN OS
Activate staged OS software
Manage software repository
Clear staged OS software
Certificates and Access
Certificate Management
Concepts
How certificates work
Certificate terminology
How tos
Use CA-signed certificates
Complete a CA certificate signing request (CSR)
Submit CSR file
Import management certificates
Reset management certificates
Import certificates for arrays
View certificates
Export certificates
Delete trusted certificates
Resolve untrusted certificates
Access Management
Concepts
How Access Management works
Access Management terminology
Permissions for mapped roles
Access Management with local user roles
Access Management with directory services
How tos
View local user roles
Change passwords
Change local user password settings
Add directory server
Edit directory server settings and role mappings
Remove directory server
FAQs
Why can't I log in?
What do I need to know before adding a directory server?
What do I need to know about mapping to storage array roles?
What are the local users?
Contacting Support
Notices
Trademarks
Version 5.1
Help Dashboard for ThinkSystem SAN Manager
Home
SAN Manager overview
Concepts
What's new in ThinkSystem SAN Manager
Interface overview
Supported browsers
SAN Manager administration
Concepts
Administrator password protection
How tos
Change the admin password
Change storage array passwords
Manage session timeouts
Manage
Add/Discover storage arrays
Concepts
Considerations for discovering arrays
How tos
Discover multiple storage arrays
Enter network address
Resolve self-signed certificates during discovery
Resolve untrusted certificates during discovery
Provide passwords
Discover single array
Launch System Manager
Concepts
Considerations for accessing ThinkSystem System Manager
How tos
Manage an individual storage array
Import Settings
Concepts
How Import Settings works
Requirements for replicating storage configurations
How tos
Import alert settings
Import AutoSupport settings
Import directory services settings
Import system settings
Import storage configuration settings
FAQs
What settings will be imported?
Why don't I see all of my storage arrays?
Mirroring
Concepts
Mirroring overview
Mirroring configuration workflow
Mirroring terminology
Requirements for using mirroring
How tos
Create asynchronous mirrored pair
Step 1: Create or select a mirror consistency group
Step 2: Select the primary volume
Step 3: Select the secondary volume
Create synchronous mirrored pair
Step 1: Select the primary volume
Step 2: Select the secondary volume
Step 3: Select synchronization settings
FAQs
What do I need to know before creating a mirror consistency group?
What do I need to know before creating a mirrored pair?
Why would I change this percentage?
Why do I see more than one reserved capacity candidate?
Why don’t I see all my volumes?
Why don’t I see all the volumes on the remote storage array?
What impact does synchronization priority have on synchronization rates?
Why is it recommended to use a manual synchronization policy?
Manage groups
Concepts
Storage array groups
Storage array status
How tos
Manage groups
Create storage array group
Delete storage array group
Rename storage array group
Add storage array to group
Remove storage arrays from group
Remove storage arrays from ThinkSystem SAN Manager
Upgrade Center
Concepts
How upgrades work
Upgrade considerations
How tos
Perform pre-upgrade health check
Upgrade ThinkSystem SAN OS
Activate staged OS software
Manage software repository
Clear staged OS software
Certificates and Access
Certificate Management
Concepts
How certificates work
Certificate terminology
How tos
Use CA-signed certificates
Complete a CA certificate signing request (CSR)
Submit CSR file
Import management certificates
Reset management certificates
Import certificates for arrays
View certificates
Export certificates
Delete trusted certificates
Resolve untrusted certificates
Access Management
Concepts
How Access Management works
Access Management terminology
Permissions for mapped roles
Access Management with local user roles
Access Management with directory services
How tos
View local user roles
Change passwords
Change local user password settings
Add directory server
Edit directory server settings and role mappings
Remove directory server
FAQs
Why can't I log in?
What do I need to know before adding a directory server?
What do I need to know about mapping to storage array roles?
What are the local users?
Contacting Support
Notices
Trademarks
Version 5.0
Help Dashboard for ThinkSystem SAN Manager
Home
SAN Manager overview
Concepts
What's new in ThinkSystem SAN Manager
Interface overview
Supported browsers
SAN Manager administration
Concepts
Administrator password protection
How tos
Change the admin password
Change storage array passwords
Manage session timeouts
Manage
Add/Discover storage arrays
Concepts
Considerations for discovering arrays
How tos
Discover multiple storage arrays
Enter network address
Resolve self-signed certificates during discovery
Resolve untrusted certificates during discovery
Provide passwords
Discover single array
Launch System Manager
Concepts
Considerations for accessing ThinkSystem System Manager
How tos
Manage an individual storage array
Import Settings
Concepts
How Import Settings works
Requirements for replicating storage configurations
How tos
Import alert settings
Import AutoSupport settings
Import directory services settings
Import system settings
Import storage configuration settings
FAQs
What settings will be imported?
Why don't I see all of my storage arrays?
Mirroring
Concepts
Mirroring overview
Mirroring configuration workflow
Mirroring terminology
Requirements for using mirroring
How tos
Create asynchronous mirrored pair
Step 1: Create or select a mirror consistency group
Step 2: Select the primary volume
Step 3: Select the secondary volume
Create synchronous mirrored pair
Step 1: Select the primary volume
Step 2: Select the secondary volume
Step 3: Select synchronization settings
FAQs
What do I need to know before creating a mirror consistency group?
What do I need to know before creating a mirrored pair?
Why would I change this percentage?
Why do I see more than one reserved capacity candidate?
Why don’t I see all my volumes?
Why don’t I see all the volumes on the remote storage array?
What impact does synchronization priority have on synchronization rates?
Why is it recommended to use a manual synchronization policy?
Manage groups
Concepts
Storage array groups
Storage array status
How tos
Manage groups
Create storage array group
Delete storage array group
Rename storage array group
Add storage array to group
Remove storage arrays from group
Remove storage arrays from ThinkSystem SAN Manager
Upgrade Center
Concepts
How upgrades work
Upgrade considerations
How tos
Perform pre-upgrade health check
Upgrade ThinkSystem SAN OS
Activate staged OS software
Manage software repository
Clear staged OS software
Certificates and Access
Certificate Management
Concepts
How certificates work
Certificate terminology
How tos
Use CA-signed certificates
Complete a CA certificate signing request (CSR)
Submit CSR file
Import management certificates
Reset management certificates
Import certificates for arrays
View certificates
Export certificates
Delete trusted certificates
Resolve untrusted certificates
Access Management
Concepts
How Access Management works
Access Management terminology
Permissions for mapped roles
Access Management with local user roles
Access Management with directory services
How tos
View local user roles
Change passwords
Change local user password settings
Add directory server
Edit directory server settings and role mappings
Remove directory server
FAQs
Why can't I log in?
What do I need to know before adding a directory server?
What do I need to know about mapping to storage array roles?
What are the local users?
Contacting Support
Notices
Trademarks
Version 4.2
Help Dashboard for ThinkSystem SAN Manager
Home
SAN Manager overview
Concepts
What's new in ThinkSystem SAN Manager
Interface overview
Supported browsers
SAN Manager administration
Concepts
Administrator password protection
How tos
Change the admin password
Change storage array passwords
Manage session timeouts
Manage
Add/Discover storage arrays
Concepts
Considerations for discovering arrays
How tos
Discover multiple storage arrays
Enter network address
Resolve self-signed certificates during discovery
Resolve untrusted certificates during discovery
Provide passwords
Discover single array
Launch System Manager
Concepts
Considerations for accessing ThinkSystem System Manager
How tos
Manage an individual storage array
Import Settings
Concepts
How Import Settings works
Requirements for replicating storage configurations
How tos
Import alert settings
Import AutoSupport settings
Import directory services settings
Import system settings
Import storage configuration settings
FAQs
What settings will be imported?
Why don't I see all of my storage arrays?
Mirroring
Concepts
Mirroring overview
Mirroring configuration workflow
Mirroring terminology
Requirements for using mirroring
How tos
Create asynchronous mirrored pair
Step 1: Create or select a mirror consistency group
Step 2: Select the primary volume
Step 3: Select the secondary volume
Create synchronous mirrored pair
Step 1: Select the primary volume
Step 2: Select the secondary volume
Step 3: Select synchronization settings
FAQs
What do I need to know before creating a mirror consistency group?
What do I need to know before creating a mirrored pair?
Why would I change this percentage?
Why do I see more than one reserved capacity candidate?
Why don’t I see all my volumes?
Why don’t I see all the volumes on the remote storage array?
What impact does synchronization priority have on synchronization rates?
Why is it recommended to use a manual synchronization policy?
Manage groups
Concepts
Storage array groups
Storage array status
How tos
Manage groups
Create storage array group
Delete storage array group
Rename storage array group
Add storage array to group
Remove storage arrays from group
Remove storage arrays from ThinkSystem SAN Manager
Upgrade Center
Concepts
How upgrades work
Upgrade considerations
How tos
Perform pre-upgrade health check
Upgrade ThinkSystem SAN OS
Activate staged OS software
Manage software repository
Clear staged OS software
Certificates and Access
Certificate Management
Concepts
How certificates work
Certificate terminology
How tos
Complete a CA certificate signing request (CSR)
Import management certificates
Reset management certificates
Import certificates for arrays
View certificates
Export certificates
Delete trusted certificates
Resolve untrusted certificates
Access Management
Concepts
How Access Management works
Access Management terminology
Permissions for mapped roles
Access Management with local user roles
Access Management with directory services
How tos
View local user roles
Change passwords
Change local user password settings
Add directory server
Edit directory server settings and role mappings
Remove directory server
FAQs
Why can't I log in?
What do I need to know before adding a directory server?
What do I need to know about mapping to storage array roles?
What are the local users?
Contacting Support
Notices
Trademarks
Version 4.1
Help Dashboard for ThinkSystem SAN Manager
Home
SAN Manager overview
Concepts
What's new in ThinkSystem SAN Manager
Interface overview
Supported browsers
SAN Manager administration
Concepts
Administrator password protection
How tos
Change the admin password
Change storage array passwords
Manage session timeouts
Manage
Add/Discover storage arrays
Concepts
Considerations for discovering arrays
How tos
Discover multiple storage arrays
Enter network address
Resolve self-signed certificates during discovery
Resolve untrusted certificates during discovery
Provide passwords
Discover single array
Launch System Manager
Concepts
Considerations for accessing ThinkSystem System Manager
How tos
Manage an individual storage array
Import Settings
Concepts
How Import Settings works
Requirements for replicating storage configurations
How tos
Import alert settings
Import AutoSupport settings
Import directory services settings
Import system settings
Import storage configuration settings
FAQs
What settings will be imported?
Why don't I see all of my storage arrays?
Manage groups
Concepts
Storage array groups
Storage array status
How tos
Manage groups
Create storage array group
Delete storage array group
Rename storage array group
Add storage array to group
Remove storage arrays from group
Remove storage arrays from ThinkSystem SAN Manager
Upgrade Center
Concepts
How upgrades work
Upgrade considerations
How tos
Perform pre-upgrade health check
Upgrade ThinkSystem SAN OS
Activate staged OS software
Manage software repository
Clear staged OS software
Certificates and Access
Certificate Management
Concepts
How certificates work
Certificate terminology
How tos
Complete a CA certificate signing request (CSR)
Import management certificates
Reset management certificates
Import certificates for arrays
View certificates
Export certificates
Delete trusted certificates
Resolve untrusted certificates
Access Management
Concepts
How Access Management works
Access Management terminology
Permissions for mapped roles
Access Management with local user roles
Access Management with directory services
How tos
View local user roles
Change passwords
Change local user password settings
Add directory server
Edit directory server settings and role mappings
Remove directory server
FAQs
Why can't I log in?
What do I need to know before adding a directory server?
What do I need to know about mapping to storage array roles?
What are the local users?
Contacting Support
Notices
Trademarks
Version 3.2
Help Dashboard for ThinkSystem SAN Manager
Home
SAN Manager overview
Concepts
What's new in ThinkSystem SAN Manager
Interface overview
Supported browsers
SAN Manager administration
Concepts
Administrator password protection
How tos
Change the admin password
Change storage array passwords
Manage session timeouts
Manage
Add/Discover storage arrays
Concepts
Considerations for discovering arrays
How tos
Discover multiple storage arrays
Enter network address
Resolve self-signed certificates during discovery
Resolve untrusted certificates during discovery
Provide passwords
Discover single array
Launch System Manager
Concepts
Considerations for accessing ThinkSystem System Manager
How tos
Manage an individual storage array
Import Settings
Concepts
How Import Settings works
Requirements for replicating storage configurations
How tos
Import alert settings
Import AutoSupport settings
Import directory services settings
Import system settings
Import storage configuration settings
FAQs
What settings will be imported?
Why don't I see all of my storage arrays?
Manage groups
Concepts
Storage array groups
Storage array status
How tos
Manage groups
Create storage array group
Delete storage array group
Rename storage array group
Add storage array to group
Remove storage arrays from group
Remove storage arrays from ThinkSystem SAN Manager
Upgrade Center
Concepts
How upgrades work
Upgrade considerations
How tos
Perform pre-upgrade health check
Upgrade ThinkSystem SAN OS
Activate staged OS software
Manage software repository
Clear staged OS software
Certificates and Access
Certificate Management
Concepts
How certificates work
Certificate terminology
How tos
Complete a CA certificate signing request (CSR)
Import management certificates
Reset management certificates
Import certificates for arrays
View certificates
Export certificates
Delete trusted certificates
Resolve untrusted certificates
Access Management
Concepts
How Access Management works
Access Management terminology
Permissions for mapped roles
Access Management with local user roles
Access Management with directory services
How tos
View local user roles
Change passwords
Change local user password settings
Add directory server
Edit directory server settings and role mappings
Remove directory server
FAQs
Why can't I log in?
What do I need to know before adding a directory server?
What do I need to know about mapping to storage array roles?
What are the local users?
Contacting Support
Notices
Trademarks
Version 3.1
Help Dashboard for ThinkSystem SAN Manager
Home
SAN Manager overview
Concepts
What's new in ThinkSystem SAN Manager
Interface overview
Supported browsers
SAN Manager administration
Concepts
Administrator password protection
How tos
Change the admin password
Change storage array passwords
Manage session timeouts
Manage
Add/Discover storage arrays
Concepts
Considerations for discovering arrays
How tos
Discover multiple storage arrays
Enter network address
Resolve self-signed certificates during discovery
Resolve untrusted certificates during discovery
Provide passwords
Discover single array
Launch System Manager
Concepts
Considerations for accessing ThinkSystem System Manager
How tos
Manage an individual storage array
Import Settings
Concepts
How Import Settings works
Requirements for replicating storage configurations
How tos
Import alert settings
Import AutoSupport settings
Import directory services settings
Import system settings
Import storage configuration settings
FAQs
What settings will be imported?
Why don't I see all of my storage arrays?
Manage groups
Concepts
Storage array groups
Storage array status
How tos
Manage groups
Create storage array group
Delete storage array group
Rename storage array group
Add storage array to group
Remove storage arrays from group
Remove storage arrays from ThinkSystem SAN Manager
Upgrade Center
Concepts
How upgrades work
Upgrade considerations
How tos
Perform pre-upgrade health check
Upgrade ThinkSystem SAN OS
Activate staged OS software
Manage software repository
Clear staged OS software
Certificates and Access
Certificate Management
Concepts
How certificates work
Certificate terminology
How tos
Complete a CA certificate signing request (CSR)
Import management certificates
Reset management certificates
Import certificates for arrays
View certificates
Export certificates
Delete trusted certificates
Resolve untrusted certificates
Access Management
Concepts
How Access Management works
Access Management terminology
Permissions for mapped roles
Access Management with local user roles
Access Management with directory services
How tos
View local user roles
Change passwords
Change local user password settings
Add directory server
Edit directory server settings and role mappings
Remove directory server
FAQs
Why can't I log in?
What do I need to know before adding a directory server?
What do I need to know about mapping to storage array roles?
What are the local users?
Contacting Support
Notices
Trademarks
Version 3.0
Help Dashboard for ThinkSystem SAN Manager
Home
SAN Manager overview
Concepts
Interface overview
Supported browsers
SAN Manager administration
Concepts
Administrator password protection
How tos
Change the admin password
Change storage array passwords
Manage session timeouts
Manage
Add/Discover storage arrays
Concepts
Considerations for discovering arrays
How tos
Discover multiple storage arrays
Enter network address
Resolve self-signed certificates
Resolve untrusted certificates
Provide passwords
Discover single array
Launch System Manager
Concepts
Considerations for accessing ThinkSystem System Manager
How tos
Manage an individual storage array
Import Settings
Concepts
How Import Settings works
Requirements for replicating storage configurations
How tos
Import alert settings
Import AutoSupport settings
Import directory services settings
Import system settings
Import storage configuration settings
FAQs
What settings will be imported?
Why don't I see all of my storage arrays?
Manage groups
Concepts
Storage array groups
Storage array status
How tos
Manage groups
Create storage array group
Delete storage array group
Rename storage array group
Add storage array to group
Remove storage arrays from group
Remove storage arrays from ThinkSystem SAN Manager
Certificates and Access
Certificate Management
Concepts
How certificates work
Certificate terminology
How tos
Complete a CA certificate signing request (CSR)
Import management certificates
Reset management certificates
Import certificates for arrays
View certificates
Export certificates
Delete trusted certificates
Access Management
Concepts
How Access Management works
Access Management terminology
Permissions for mapped roles
Access Management with local user roles
Access Management with directory services
How tos
View local user roles
Change passwords
Change local user password settings
Add directory server
Edit directory server settings and role mappings
Remove directory server
FAQs
Why can't I log in?
What do I need to know before adding a directory server?
What do I need to know about mapping to storage array roles?
What are the local users?
Contacting Support
Notices
Trademarks
System Manager 11.50.3 and earlier
Version 11.70.2
Help Dashboard for System Manager
Home
System Manager overview
Concepts
System Manager's Home page
What's new in ThinkSystem System Manager
Setup wizard
Concepts
Setup wizard overview
Setup wizard terminology
FAQs
What if I don't see all of my hardware components?
What if I don't see all of my hosts?
How does identifying applications help me manage my storage array...
What is a workload?
How do I configure the delivery method for AutoSupport?
How do I know if I should accept the recommended...
System Manager has not detected any hosts. What do I do?
Storage array administration
Concepts
Storage array overview
Administrator password protection
Problem notification
Operations in progress
How tos
Set default units for capacity values
Set default time frame for performance graphs
Recover from problems using Recovery Guru
View and act on operations in progress
FAQs
Where can I find more information about display preferences?
What are the supported browsers?
What are the keyboard shortcuts?
Storage
Pools and volume groups
Concepts
How pools and volume groups work
Capacity terminology
How reserved capacity works
How SSD Cache works
SSD Cache restrictions
Decide whether to use a pool or a volume group
Functional comparison of pools and volume groups
Automatic versus manual pool creation
How tos
Create pools and volume groups
Create pool automatically
Create pool manually
Create a volume group
Create SSD Cache
Add capacity to a pool or volume group
Manage pools, volume groups, and SSD Cache
Change configuration settings for a pool
Change SSD Cache settings
Change configuration settings for a volume group
View SSD Cache statistics
Check volume redundancy
Delete pool or volume group
Consolidate free capacity for a volume group
Export/Import volume groups
Manage drives
Turn on locator lights in a pool, volume group, or SSD Cache
Remove capacity from a pool or SSD Cache
Enable security for a pool or volume group
Assign hot spares
Replace drive logically
Manage reserved capacity
Increase reserved capacity
Decrease reserved capacity
Change the reserved capacity settings for a snapshot group
Change the reserved capacity settings for a snapshot volume
Change the reserved capacity settings for a consistency group member volume
Change the reserved capacity settings for a mirrored pair volume
Cancel pending snapshot image
Delete snapshot group
FAQs
What is a hot spare drive?
What is a volume group?
What is a pool?
What is reserved capacity?
What is FDE/FIPS security?
What is redundancy check?
What are the differences between pools and volume groups?
Why would I want to manually configure a pool?
Why are capacity alerts important?
Why can't I increase my preservation capacity?
Is there a limit on the number of drives I can remove from a pool?
What media types are supported for a drive?
Why are some drives not showing up?
How do I maintain shelf/drawer loss protection?
What RAID level is best for my application?
What is Data Assurance?
What is secure-capable (Drive Security)?
What do I need to know about increasing reserved capacity?
Why can't I choose another amount to decrease by?
Why do I need reserved capacity for each member volume?
How do I view and interpret all SSD Cache statistics?
Volumes
Concepts
Volumes in the storage array
Volume terminology
Workflow for creating volumes
Data integrity and data security for volumes
SSD Cache and volumes
Application-specific workloads
Actions you can perform on volumes
Capacity for volumes
Thin volume monitoring
Comparison between thick volumes and thin volumes
Copy Volume function
Types of Copy Volume operations
How tos
Create storage
Create workloads
Create volumes
Step 1: Select host for a volume
Step 2: Select a workload for a volume
Step 3: Add or edit volumes
Step 4: Review volume configuration
Manage volumes
Increase capacity of a volume
Change settings for a volume
Initialize volumes
Redistribute volumes
Change controller ownership of a volume
Change cache settings for a volume
Change media scan settings for a volume
Delete volume
Manage applications and workloads
Add to workload
Change workload settings
Work with copy services
Copy volume
Take action on a Copy Volume operation
Monitor thin volumes
Change allocated capacity limit for a thin volume
FAQs
What is a volume?
Why am I seeing a capacity over-allocation error when I have enough free capacity in a volume group to create volumes?
How does my selected workload impact volume creation?
Why aren't these volumes associated with a workload?
Why can’t I delete the selected workload?
How do application-specific workloads help me manage my storage array?
How does providing this information help create storage?
What do I need to do to recognize the expanded capacity?
Why don't I see all my pools and/or volume groups?
What is segment size?
What is preferred controller ownership?
What is Automatic Load Balancing?
When would I want to use the assign host later selection?
Hosts
Concepts
Host terminology
Workflow for host creation and volume assignment
Automatic versus manual host creation
Assigning volumes to hosts and host clusters
Access volumes
Restricted volume assignments
How tos
Configure host access
Create host automatically
Create host manually
Create host cluster
Create volumes
Step 1: Select host for a volume
Step 2: Select a workload for a volume
Step 3: Add or edit volumes
Step 4: Review volume configuration
Assign volumes
Manage hosts and host clusters
Change the settings for a host
Change the settings for a host cluster
Unassign volumes
Changing the host port identifiers for a host
Delete a host or host cluster
FAQs
What are hosts and host clusters?
Why would I need to create a host cluster?
How do I know which host operating system type is correct?
What are HBAs and adapter ports?
How do I match the host ports to a host?
How do I create CHAP secrets?
What is a default cluster?
Why the number of LUN is different in legacy post after create 4 Luns in DE series storage with BROADCOM 430-16e ?
Performance
Concepts
Performance overview
Performance terminology
How tos
View graphical performance data
View and save tabular performance data
Interpret performance data
FAQs
How do performance statistics for individual volumes relate to the total?
Why does data display as zero in the graphs and table?
What does the Latency graph show?
What does the IOPS graph show?
What does the MiB/s graph show?
What does the CPU graph show?
What does the Headroom graph show?
Snapshots
Concepts
How snapshot images are used
Overview of snapshot storage
Requirements and guidelines for snapshots
Base volumes, reserved capacity, and snapshot groups
Snapshot schedules and snapshot consistency groups
Snapshot volumes
Snapshot rollback
Snapshot terminology
Workflow for creating snapshot images and snapshot volumes
How tos
Create snapshots and snapshot objects
Create snapshot image
Schedule snapshot images
Create snapshot consistency group
Step 1: Add members to snapshot consistency group
Step 2: Reserve capacity for snapshot consistency group
Step 3: Edit settings for snapshot consistency group
Create snapshot volume
Step 1: Review members for a snapshot volume
Step 2: Assign snapshot volume to host
Step 3: Reserve capacity for a snapshot volume
Step 4: Edit settings for a snapshot volume
Manage snapshot schedules
Change the settings for a snapshot schedule
Activate and suspend snapshot schedule
Delete snapshot schedule
Manage snapshot images
View snapshot image settings
Start snapshot image rollback for a base volume
Start snapshot image rollback for snapshot consistency group member volumes
Resume snapshot image rollback
Cancel snapshot image rollback
Delete snapshot image
Manage snapshot consistency groups
Add member volume to a snapshot consistency group
Remove a member volume from a snapshot consistency group
Change the settings for a snapshot consistency group
Delete snapshot consistency group
Manage snapshot volumes
Convert snapshot volume to read-write mode
Change the volume settings for a snapshot volume
Copy snapshot volume
Re-create snapshot volume
Disable snapshot volume
Delete snapshot volume
FAQs
What is a snapshot image?
Why use snapshot images?
What kinds of volumes can be used for snapshots?
Why would I create a snapshot consistency group?
What is a snapshot volume and when does it need reserved capacity?
What is a snapshot group?
Why would I disable a snapshot volume?
What is the Disabled state?
Why would I suspend a snapshot schedule?
Asynchronous mirroring
Concepts
About asynchronous mirroring
Asynchronous terminology
Workflow for mirroring a volume asynchronously
Mirror states
Volume ownership
Role change of a mirror consistency group
How tos
Manage mirror consistency groups
Test the communication link
Suspend and resume
Change synchronization settings
Re-synchronize manually
View unsynchronized data amount
Update remote IP address
Change role to primary or secondary
Delete mirror consistency group
Manage mirrored pairs
Remove mirrored pair
Increase reserved capacity
Change the settings for a mirrored pair volume
Complete the mirrored pair
Deactivate asynchronous mirroring
FAQs
How does asynchronous mirroring differ from synchronous mirroring?
Why can't I access my chosen mirroring feature?
What do I need to know before creating a mirror consistency group?
What do I need to know before creating a mirrored pair?
What do I need to know before increasing my reserved capacity on a mirrored pair volume?
Why can't I increase reserved capacity with my requested amount?
Why would I change this percentage?
Why do I see more than one reserved capacity candidate?
Why do I see Not Available values displayed in the table?
Why don’t I see all of my pools and volume groups?
Why don’t I see all my volumes?
Why don’t I see all the volumes on the remote storage array?
Why would I update my remote storage array’s IP address?
Synchronous Mirroring
Concepts
About Synchronous Mirroring
Synchronous Mirroring terminology
Workflow for mirroring a volume synchronously
Requirements for using synchronous mirroring
Synchronous mirroring status
Volume ownership
Role change between volumes in a mirrored pair
How Tos
Manage synchronous mirrored volume pairs
Test communications for synchronous mirroring
Suspend and resume synchronization for a mirrored pair
Change role between volumes in a mirrored pair
Change synchronization settings for a mirrored pair
Remove synchronous mirror relationship
Deactivate synchronous mirroring
FAQs
How does asynchronous mirroring differ from synchronous mirroring?
Synchronous mirroring - Why don’t I see all my volumes?
Synchronous mirroring - Why don’t I see all the volumes on the remote storage array?
Synchronous mirroring - What do I need to know before creating a mirrored pair?
What impact does synchronization priority have on synchronization rates?
Why is it recommended to use a manual synchronization policy?
Remote storage
Concepts
How Remote Storage works
Remote Storage terminology
Remote storage requirements
Remote storage volume requirements
How tos
Import remote storage
Manage progress of remote storage imports
Modify connection settings for remote storage
Remove remote storage object
FAQs
What do I need to know before creating a remote storage connection?
Why am I being prompted to remove my remote volumes?
Why don't I see all my volumes on my destination array?
What do I need to know about the remote volume in an import?
What do I need to know before starting a remote storage import?
Hardware
Shelves
Concepts
Hardware page overview
Hardware terminology
How tos
View hardware components
Show or hide component status
Switch between front and back views
Change view order of shelves
Turn on shelf locator light
Change shelf IDs
View shelf component status and settings
Update battery learn cycles
FAQs
What is shelf loss protection and drawer loss protection?
What are battery learn cycles?
Controllers
Concepts
Controller terminology
Controller states
Considerations for assigning IP addresses
How tos
Configure management port
Configure iSCSI ports
Configure NVMe over RoCE ports
Configure NTP server addresses
Configure DNS server addresses
View controller settings
Allow remote login
Place controller online
Place controller offline
Place controller in service mode
Reset (reboot) controller
FAQs
What is auto-negotiation?
What is IPv6 stateless address auto-configuration?
Which do I choose -- DHCP or manual configuration?
What is a DHCP server?
How do I configure my DHCP server?
Why do I need to change the controller network configuration?
Where do I get the network configuration?
What are ICMP PING responses?
When should I refresh the port configuration or the iSNS server from the DHCP server?
What should I do after configuring the management ports?
Why is the storage system in non-optimal mode?
Drives
Concepts
Drive terminology
Drive states
Solid State Disks (SSDs)
Hot spare drives
How tos
Limit the drive view
Turn on drive locator light
View drive status and settings
Replace drive logically
Reconstruct drive manually
Initialize (format) drive
Fail drive
Assign hot spares
Unassign hot spares
Erase drives
FAQs
What is preservation capacity?
Why would I logically replace a drive?
Where can I view the status of a drive undergoing reconstruction?
Settings
Alerts
Concepts
How alerts work
Alerts terminology
How tos
Manage email alerts
Configure mail server and recipients for alerts
Edit email addresses for alerts
Add email addresses for alerts
Delete mail server or email addresses for alerts
Edit mail server for alerts
Manage SNMP alerts
Configure SNMP alerts
Add trap destinations for SNMP alerts
Configure SNMP MIB variables
Edit communities for SNMPv2c traps
Edit user settings for SNMPv3 traps
Add communities for SNMPv2c traps
Add users for SNMPv3 traps
Remove communities for SNMPv2c traps
Remove users for SNMPv3 traps
Delete trap destinations
Manage syslog alerts
Configure syslog server for alerts
Edit syslog servers for alerts
Add syslog servers for alerts
Delete syslog servers for alerts
FAQs
What if alerts are disabled?
How do I configure SNMP or syslog alerts?
Why are timestamps inconsistent between the array and alerts?
System
System: Storage array settings
Concepts
Cache settings and performance
Automatic load balancing overview
Default host operating system type
How tos
Edit storage array name
Turn on storage array locator lights
Synchronize storage array clocks
Save storage array configuration
Clear storage array configuration
Configure login banner
Manage session timeouts
Change cache settings for the storage array
Set host connectivity reporting
Set automatic load balancing
Change default host type
FAQs
What is controller cache?
What is cache flushing?
What is cache block size?
When should I synchronize storage array clocks?
What is host connectivity reporting?
System: iSCSI settings
Concepts
iSCSI terminology
How tos
Configure iSCSI ports
Configure iSCSI authentication
Enable iSCSI discovery settings
View iSCSI statistics packages
View iSCSI sessions
End iSCSI session
FAQs
What happens when I use an iSNS server for registration?
Which registration methods are automatically supported for iSCSI?
System: NVMe settings
Concepts
NVMe overview
NVMe terminology
How tos
Configure NVMe over RoCE ports
View NVMe over Fabrics statistics
FAQs
How do I interpret NVMe over Fabrics statistics?
What else do I need to do to configure or diagnose NVMe over RoCE?
System: Add-on features
Concepts
How add-on features work
Add-on feature terminology
How tos
Obtain a feature key file
Enable a premium feature
Enable feature pack
Download the command line interface (CLI)
System: Security key management
Concepts
How the Drive Security feature works
How security key management works
Drive Security terminology
How tos
Create internal security key
Create external security key
Change security key
Switch from external to internal key management
Edit key management server settings
Back up security key
Validate security key
Unlock drives when using internal key management
Unlock drives when using external key management
FAQs
What do I need to know before creating a security key?
Why do I need to define a pass phrase?
Why is it important to record security key information?
What do I need to know before backing up a security key?
What do I need to know before unlocking secure drives?
What is read/write accessibility?
What do I need to know about validating the security key?
What is the difference between internal security key and external security key management?
Access Management
Concepts
How Access Management works
Access Management terminology
Permissions for mapped roles
Access Management with local user roles
Access Management with directory services
Access Management with SAML
How tos
View local user roles
Change passwords
Change local user password settings
Add directory server
Edit directory server settings and role mappings
Remove directory server
Configure SAML
Step 1: Upload the IdP metadata file
Step 2: Export Service Provider files
Step 3: Map roles
Step 4: Test SSO login
Step 5: Enable SAML
Change SAML role mappings
Export SAML Service Provider files
View audit log activity
Define audit log policies
Delete events from the audit log
Configure syslog server for audit logs
Edit syslog server settings for audit log records
FAQs
Why can't I log in?
What do I need to know before adding a directory server?
What do I need to know about mapping to storage array roles?
Which external management tools may be affected by this change?
What do I need to know before configuring and enabling SAML?
What types of events are recorded in the audit log?
What do I need to know before configuring a syslog server?
The syslog server is no longer receiving audit logs. What do I do?
Certificates
Concepts
How certificates work
Certificate terminology
How tos
Use CA-signed certificates for controllers
Step 1: Complete CSRs for the controllers
Step 2: Submit the CSR files
Step 3: Import signed certificates for controllers
Reset management certificates
View imported certificate information
Import certificates for controllers when acting as clients
Enable certificate revocation checking
Delete trusted certificates
Use CA-signed certificates for authentication with a key management server
Step 1: Complete and submit CSR for authentication with a key management server
Step 2: Import certificates for the key management server
Export key management server certificates
FAQs
Why does the Cannot Access Other Controller dialog box appear?
How do I know what certificates need to be uploaded to System Manager for external key management?
What do I need to know about certificate revocation checking?
What types of servers will revocation checking be enabled for?
Support
Support center
Concepts
AutoSupport feature overview
Workflow for the AutoSupport feature
How tos
View storage array information
View storage array profile
View software and firmware inventory
Collect diagnostic data
Collect support data manually
Collect configuration data
Retrieve recovery support files
Retrieve trace buffers
Collect I/O path statistics
Retrieve health image
Take recovery action on storage array status
View unreadable sectors log
Re-enable drive ports
Clear recovery mode
Manage iSCSI connections
View iSCSI statistics packages
View the different types of iSCSI statistics
MAC transmit and MAC receive statistics
Ethernet TCP/IP statistics
iSCSI target statistics and local initiator statistics
DCBX operational state statistics
LLDP TLV statistics
DCBX TLV statistics
View iSCSI sessions
End iSCSI session
Manage NVMe connections
View NVMe over Fabrics statistics
Manage AutoSupport
Enable or disable AutoSupport features
Configure AutoSupport delivery method
Schedule AutoSupport dispatches
Send AutoSupport dispatches
View AutoSupport status
View AutoSupport log
Enable AutoSupport maintenance window
Disable AutoSupport maintenance window
FAQs
What data am I collecting?
What does unreadable sectors data show me?
What is a health image?
What else do I need to do to configure or diagnose iSCSI?
What do the AutoSupport features do?
What type of data is collected through the AutoSupport feature?
How do I configure the delivery method for the AutoSupport feature?
What is configuration data?
Event log
Concepts
Critical events
Event log
How tos
View events using the event log
Upgrade center
Concepts
Controller software and firmware upgrades
Workflow for controller software and firmware upgrade
Drive firmware upgrades
How tos
Upgrade software and firmware
Activate controller software and firmware
Upgrade drive firmware
Review the possible software and firmware upgrade errors
FAQs
What do I need to know before upgrading the ThinkSystem SAN OS software?
What do I need to know before suspending IOM auto-synchronization?
Why is my firmware upgrade progressing so slowly?
What do I need to know before upgrading drive firmware?
How do I choose which type of upgrade to perform?
Contacting Support
Notices
Trademarks
Version 11.70.1
Help Dashboard for System Manager
Home
System Manager overview
Concepts
System Manager's Home page
What's new in ThinkSystem System Manager
Setup wizard
Concepts
Setup wizard overview
Setup wizard terminology
FAQs
What if I don't see all of my hardware components?
What if I don't see all of my hosts?
How does identifying applications help me manage my storage array...
What is a workload?
How do I configure the delivery method for AutoSupport?
How do I know if I should accept the recommended...
System Manager has not detected any hosts. What do I do?
Storage array administration
Concepts
Storage array overview
Administrator password protection
Problem notification
Operations in progress
How tos
Set default units for capacity values
Set default time frame for performance graphs
Recover from problems using Recovery Guru
View and act on operations in progress
FAQs
Where can I find more information about display preferences?
What are the supported browsers?
What are the keyboard shortcuts?
Storage
Pools and volume groups
Concepts
How pools and volume groups work
Capacity terminology
How reserved capacity works
How SSD Cache works
SSD Cache restrictions
Decide whether to use a pool or a volume group
Functional comparison of pools and volume groups
Automatic versus manual pool creation
How tos
Create pools and volume groups
Create pool automatically
Create pool manually
Create a volume group
Create SSD Cache
Add capacity to a pool or volume group
Manage pools, volume groups, and SSD Cache
Change configuration settings for a pool
Change SSD Cache settings
Change configuration settings for a volume group
View SSD Cache statistics
Check volume redundancy
Delete pool or volume group
Consolidate free capacity for a volume group
Export/Import volume groups
Manage drives
Turn on locator lights in a pool, volume group, or SSD Cache
Remove capacity from a pool or SSD Cache
Enable security for a pool or volume group
Assign hot spares
Replace drive logically
Manage reserved capacity
Increase reserved capacity
Decrease reserved capacity
Change the reserved capacity settings for a snapshot group
Change the reserved capacity settings for a snapshot volume
Change the reserved capacity settings for a consistency group member volume
Change the reserved capacity settings for a mirrored pair volume
Cancel pending snapshot image
Delete snapshot group
FAQs
What is a hot spare drive?
What is a volume group?
What is a pool?
What is reserved capacity?
What is FDE/FIPS security?
What is redundancy check?
What are the differences between pools and volume groups?
Why would I want to manually configure a pool?
Why are capacity alerts important?
Why can't I increase my preservation capacity?
Is there a limit on the number of drives I can remove from a pool?
What media types are supported for a drive?
Why are some drives not showing up?
How do I maintain shelf/drawer loss protection?
What RAID level is best for my application?
What is Data Assurance?
What is secure-capable (Drive Security)?
What do I need to know about increasing reserved capacity?
Why can't I choose another amount to decrease by?
Why do I need reserved capacity for each member volume?
How do I view and interpret all SSD Cache statistics?
Volumes
Concepts
Volumes in the storage array
Volume terminology
Workflow for creating volumes
Data integrity and data security for volumes
SSD Cache and volumes
Application-specific workloads
Actions you can perform on volumes
Capacity for volumes
Thin volume monitoring
Comparison between thick volumes and thin volumes
Copy Volume function
Types of Copy Volume operations
Remote storage
How tos
Create storage
Create workloads
Create volumes
Step 1: Select host for a volume
Step 2: Select a workload for a volume
Step 3: Add or edit volumes
Step 4: Review volume configuration
Manage volumes
Increase capacity of a volume
Change settings for a volume
Initialize volumes
Redistribute volumes
Change controller ownership of a volume
Change cache settings for a volume
Change media scan settings for a volume
Delete volume
Manage applications and workloads
Add to workload
Change workload settings
Work with copy services
Copy volume
Take action on a Copy Volume operation
Monitor thin volumes
Change allocated capacity limit for a thin volume
FAQs
What is a volume?
Why am I seeing a capacity over-allocation error when I have enough free capacity in a volume group to create volumes?
How does my selected workload impact volume creation?
Why aren't these volumes associated with a workload?
Why can’t I delete the selected workload?
How do application-specific workloads help me manage my storage array?
How does providing this information help create storage?
What do I need to do to recognize the expanded capacity?
Why don't I see all my pools and/or volume groups?
What is segment size?
What is preferred controller ownership?
What is Automatic Load Balancing?
When would I want to use the assign host later selection?
What do I need to know before creating a remote storage connection?
Why am I being prompted to remove my remote volumes?
Why don't I see all my volumes on my destination array?
What do I need to know about the remote volume in an import?
What do I need to know before starting a remote storage import?
Hosts
Concepts
Host terminology
Workflow for host creation and volume assignment
Automatic versus manual host creation
Assigning volumes to hosts and host clusters
Access volumes
Restricted volume assignments
How tos
Configure host access
Create host automatically
Create host manually
Create host cluster
Create volumes
Step 1: Select host for a volume
Step 2: Select a workload for a volume
Step 3: Add or edit volumes
Step 4: Review volume configuration
Assign volumes
Manage hosts and host clusters
Change the settings for a host
Change the settings for a host cluster
Unassign volumes
Changing the host port identifiers for a host
Delete a host or host cluster
FAQs
What are hosts and host clusters?
Why would I need to create a host cluster?
How do I know which host operating system type is correct?
What are HBAs and adapter ports?
How do I match the host ports to a host?
How do I create CHAP secrets?
What is a default cluster?
Why the number of LUN is different in legacy post after create 4 Luns in DE series storage with BROADCOM 430-16e ?
Performance
Concepts
Performance overview
Performance terminology
How tos
View graphical performance data
View and save tabular performance data
Interpret performance data
FAQs
How do performance statistics for individual volumes relate to the total?
Why does data display as zero in the graphs and table?
What does the Latency graph show?
What does the IOPS graph show?
What does the MiB/s graph show?
What does the CPU graph show?
What does the Headroom graph show?
Snapshots
Concepts
How snapshot images are used
Overview of snapshot storage
Requirements and guidelines for snapshots
Base volumes, reserved capacity, and snapshot groups
Snapshot schedules and snapshot consistency groups
Snapshot volumes
Snapshot rollback
Snapshot terminology
Workflow for creating snapshot images and snapshot volumes
How tos
Create snapshots and snapshot objects
Create snapshot image
Schedule snapshot images
Create snapshot consistency group
Step 1: Add members to snapshot consistency group
Step 2: Reserve capacity for snapshot consistency group
Step 3: Edit settings for snapshot consistency group
Create snapshot volume
Step 1: Review members for a snapshot volume
Step 2: Assign snapshot volume to host
Step 3: Reserve capacity for a snapshot volume
Step 4: Edit settings for a snapshot volume
Manage snapshot schedules
Change the settings for a snapshot schedule
Activate and suspend snapshot schedule
Delete snapshot schedule
Manage snapshot images
View snapshot image settings
Start snapshot image rollback for a base volume
Start snapshot image rollback for snapshot consistency group member volumes
Resume snapshot image rollback
Cancel snapshot image rollback
Delete snapshot image
Manage snapshot consistency groups
Add member volume to a snapshot consistency group
Remove a member volume from a snapshot consistency group
Change the settings for a snapshot consistency group
Delete snapshot consistency group
Manage snapshot volumes
Convert snapshot volume to read-write mode
Change the volume settings for a snapshot volume
Copy snapshot volume
Re-create snapshot volume
Disable snapshot volume
Delete snapshot volume
FAQs
What is a snapshot image?
Why use snapshot images?
What kinds of volumes can be used for snapshots?
Why would I create a snapshot consistency group?
What is a snapshot volume and when does it need reserved capacity?
What is a snapshot group?
Why would I disable a snapshot volume?
What is the Disabled state?
Why would I suspend a snapshot schedule?
Asynchronous mirroring
Concepts
About asynchronous mirroring
Asynchronous terminology
Workflow for mirroring a volume asynchronously
Mirror states
Volume ownership
Role change of a mirror consistency group
How tos
Manage mirror consistency groups
Test the communication link
Suspend and resume
Change synchronization settings
Re-synchronize manually
View unsynchronized data amount
Update remote IP address
Change role to primary or secondary
Delete mirror consistency group
Manage mirrored pairs
Remove mirrored pair
Increase reserved capacity
Change the settings for a mirrored pair volume
Complete the mirrored pair
Deactivate asynchronous mirroring
FAQs
How does asynchronous mirroring differ from synchronous mirroring?
Why can't I access my chosen mirroring feature?
What do I need to know before creating a mirror consistency group?
What do I need to know before creating a mirrored pair?
What do I need to know before increasing my reserved capacity on a mirrored pair volume?
Why can't I increase reserved capacity with my requested amount?
Why would I change this percentage?
Why do I see more than one reserved capacity candidate?
Why do I see Not Available values displayed in the table?
Why don’t I see all of my pools and volume groups?
Why don’t I see all my volumes?
Why don’t I see all the volumes on the remote storage array?
Why would I update my remote storage array’s IP address?
Synchronous Mirroring
Concepts
About Synchronous Mirroring
Synchronous Mirroring terminology
Workflow for mirroring a volume synchronously
Requirements for using synchronous mirroring
Synchronous mirroring status
Volume ownership
Role change between volumes in a mirrored pair
How Tos
Manage synchronous mirrored volume pairs
Test communications for synchronous mirroring
Suspend and resume synchronization for a mirrored pair
Change role between volumes in a mirrored pair
Change synchronization settings for a mirrored pair
Remove synchronous mirror relationship
Deactivate synchronous mirroring
FAQs
How does asynchronous mirroring differ from synchronous mirroring?
Synchronous mirroring - Why don’t I see all my volumes?
Synchronous mirroring - Why don’t I see all the volumes on the remote storage array?
Synchronous mirroring - What do I need to know before creating a mirrored pair?
What impact does synchronization priority have on synchronization rates?
Why is it recommended to use a manual synchronization policy?
Hardware
Shelves
Concepts