If you are instructed to do so, you can place a controller in service mode.

Before you begin

Placing a controller in service mode might significantly reduce performance. Do not place a controller in service mode unless you are instructed to do so by technical support.

Steps
  1. Select Hardware.

  2. If the graphic shows the drives, click Show back of shelf.

    The graphic changes to show the controllers instead of the drives.

  3. Click the controller that you want to place into service mode.

    The controller’s context menu appears.

  4. Select Place in service mode, and confirm that you want to perform the operation.