Specify the Email (SMTP) delivery method

The set storageArray autoSupport deliveryMethod command sets up the delivery method for sending AutoSupport messages to email (SMTP).

Supported Arrays

This command applies to an individual DE2000H, DE4000H, DE4000F, DE6000H, or DE6000F storage array.


To execute this command on an storage array, you must have the Storage Admin or Support Admin role.


set storageArray autoSupport deliveryMethod=email 
mailRelayServer="serverAddress" senderEmail="emailAddress"


Parameter Description
deliveryMethod Allows the user to specify the delivery method for AutoSupport collection.

Valid choices are:

  • email

  • HTTP


Note: If the email method is configured, then the AutoSupport OnDemand and Remote Diagnostics will be disabled.
mailRelayServer Allows the user to specify the mail relay server for the AutoSupport collection.
senderEmail Allows the user to specify send email address for the AutoSupport collection.


SMcli -n Array1 -c "set storageArray autoSupportConfig deliveryMethod=email mailRelayServer=\"mailserver.company.com\" 

SMcli completed successfully.


Send a test message using the start storageArray autoSupport deliveryTest command to verify that your delivery methods are set up correctly.