Hardware Installation and Maintenance Guide, Version 11.60.2 and 11.60.3 - Remove failed drive (12-drive or 24-drive)

You remove a failed drive to replace it with a new one.

Before you begin

You have an ESD wristband, or you have taken other antistatic precautions.
You have reviewed the Requirements for handling drives topic.

When you remove a drive, you must slide the drive partly out of the shelf and wait for the drive to spin down. Then, you can remove the drive completely.

To remove failed drive (12-drive or 24-drive), do the following:

Unpack the replacement drive, and set it on a flat, static-free surface near the shelf.
Save all packing materials.
Press the release button on the failed drive.
- For drives in a 12-drive controller shelf or drive shelf, the release button is located at the left of the drive.
- For drives in a 24-drive controller shelf or drive shelf, the release button is located at the top of the drive.
The cam handle on the drive springs open partially, and the drive releases from the midplane.
Open the cam handle, and slide out the drive slightly.
Wait 30 seconds.
Using both hands, remove the drive from the shelf.
Place the drive on an antistatic, cushioned surface away from magnetic fields.
Wait 30 seconds for the software to recognize that the drive has been removed.
Note: If you accidentally remove an active drive, wait at least 30 seconds, and then reinstall it. For the recovery procedure, refer to the storage management software.

Go to Install new drive (12-drive or 24-drive).