Replace host interface card

You replace a host interface card (HIC) that has failed. If two controllers are present, each controller must have identical HICs.

  1. Prepare to replace host interface card
    In a two-controller configuration, you must take the affected controller offline before you replace a host interface card (HIC).
  2. Replace host interface card
    You replace a host interface card (HIC) to replace the failed HIC with a new one. If you are replacing HICs in a two-controller configuration, repeat all steps to remove the second controller canister, install the second HIC, and reinstall the second controller canisters.
  3. Complete host interface card replacement
    In a two-controller configuration, you place the affected controller online and confirm that all components are working correctly. Then, you can collect support data and resume operations.
Parent topic: Host interface cards